Joe Vaughan
Joe Vaughan at Matthews Import Center / Subaru / Kia

Joe Vaughan | Page 2

Assistant Service Manager

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Joe Vaughan

June 14, 2024

Dealership Rating
Employee Rating

Went in for inspection but had an open recall, they offered to do it same day. I got a ride from the their ride service. It was overall great experience. More

by dmeeker212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Brown , Young driver that took me to work super pleasant. .

Jun 17, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

June 13, 2024

Dealership Rating
Employee Rating

Excellent all around. Service took shorter than anticipated. Everybody was most helpful and very aware of my disability in walking. . More

by KWASKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

May 13, 2024

Dealership Rating
Employee Rating

Wayne and Joe made this visit a breeze. True knowledgeable professionals. Thank you very much. More

by frantusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Truesdale

May 15, 2024

Matthews Import Center / Subaru / Kia responded

Hi frantusa, We’re so glad to hear you had a great experience with Joe and Wayne! Thank you for your business and the great review!

May 11, 2024

Dealership Rating
Employee Rating

Another positive and satisfying experience at Matthews! We heartily recommend Lee Brown and the service support team. More

by r.p.jenkins753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Matthews Import Center / Subaru / Kia responded

Hi r.p.jenkins753, We’re so glad to hear you had a great experience with Lee Brown! Thank you for your business and the great review!

May 02, 2024

Dealership Rating
Employee Rating

The man at the check in counter explained what they were going to do and how long it would take. The wait time was half what he told me. Everyone was very courteous and they even sent me a text that I could More

by Infinityxt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

April 29, 2024

Dealership Rating
Employee Rating

They ALWAYS take good care of us! Good communications and people! Recommend them to everyone I know! Bill Kalka is the best sales person ever! More

by tntraver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Bill Balka! Thank you for your business and the great review!

April 19, 2024

Dealership Rating
Employee Rating

All I've done so far is use their service department. I find it very efficient, friendly, and prompt. No complaints. More

by pastorv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 30, 2024

Dealership Rating
Employee Rating

I've been buying cars from Matthews since 1999. Always treated couteously and have received excellent service from sales to service. I wouldn't consider any other dealership. More

by PNATELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your continued business with us!

March 18, 2024

Dealership Rating
Employee Rating

Great staff who communicated in a timely manner and took time to explain the repairs needed. More

by espolu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 06, 2024

Dealership Rating
Employee Rating

Professional, easy to work with, we have been a customer for over 25 years and will continue to be. More

by ealfonse
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

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