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Joe Vaughan
Joe Vaughan at Matthews Import Center / Subaru / Kia

Joe Vaughan | Page 3

Assistant Service Manager

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.8
67 Reviews
4.8

67 Reviews

Write a Review

67 Reviews of Joe Vaughan

February 23, 2024

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Employee Rating

They did great once again brought the car in and it was fixed stupendously A++ More

by Jeffro71085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi, Michele Hayes

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Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 17, 2024

Dealership Rating
Employee Rating

Joe is always very helpful with everything I need serviced and answers any questions I have. More

by DNUGENT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 11, 2024

Dealership Rating
Employee Rating

Bought my last 2 new cars there and wife her last 5 new car’s there More

by lcalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Mike McNeal, Zach Carlson, Chris Mandolfi, Michele Hayes

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Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

February 08, 2024

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Employee Rating

Jamal is friendly and professional. He kept me updated on the status of my car. More

by tammy.zeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon

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Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

We're glad to hear Jamal took great care of you! We appreciate your business and the perfect review!

February 06, 2024

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Employee Rating

My car was repaired quickly and I was kept in the loop about the process. More

by thorne2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi, Michele Hayes

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Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

January 31, 2024

Dealership Rating
Employee Rating

Outstanding job between the customer service at the dealership and Subaru USA. As usual Joe Vaughn went above and beyond getting our vehicle ready for pick up. More

by brought1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon, Zach Carlson

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Feb 27, 2024

Matthews Import Center / Subaru / Kia responded

We're glad to hear you always have a great experience with Joe & our Team! We truly appreciate your business and the great review!

January 29, 2024

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Employee Rating

Great people doing a wonderful job. Visit was because of recall. Very happy with this dealership. More

by jpratt483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

January 23, 2024

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Employee Rating

Everything went well I was happy with the service. The wait was longer than I perferred More

by tomciotoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish, Zach Carlson

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Jan 30, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We apologize for the delay and will work on providing a better future experience. We truly appreciate your business!

January 15, 2024

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Employee Rating

Took time to find problem and recommend the best solution to resolve a lasting and correct repair. More

by frankroma50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon, Mike McNeal

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Jan 31, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

January 05, 2024

Dealership Rating
Employee Rating

I have purchased 5 vehicles from Matthews. .. All of the people are very friendly make you feel like your part of the family I wouldn't go anywhere else great group to do business with More

by KURTACELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Vitali, Marissa Kuklish, Jamal Gallop-Mckinnon, Chris Mandolfi , Mike Savage 10 star!!!

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Jan 31, 2024

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

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