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Joe Vaughan

Overview Reviews (67) Inventory (416)

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Joe Vaughan

Joe Vaughan | Page 3

Assistant Service Manager

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.8

67 Reviews

Overview Reviews (67) Inventory (416)

4.8

67 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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67 Reviews of Joe Vaughan

February 23, 2024

Dealership Rating

Employee Rating

They did great once again brought the car in and it was fixed stupendously A++ fixed stupendously A++ More

by Jeffro71085

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi, Michele Hayes

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Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 17, 2024

Dealership Rating

Employee Rating

Joe is always very helpful with everything I need serviced and answers any questions I have. serviced and answers any questions I have. More

by DNUGENT1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 11, 2024

Dealership Rating

Employee Rating

Bought my last 2 new cars there and wife her last 5 new car’s there car’s there More

by lcalbert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Mike McNeal, Zach Carlson, Chris Mandolfi, Michele Hayes

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Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

February 08, 2024

Dealership Rating

Employee Rating

Jamal is friendly and professional. He kept me updated on the status of my car. He kept me updated on the status of my car. More

by tammy.zeen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamal Gallop-Mckinnon

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Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear Jamal took great care of you! We appreciate your business and the perfect review!

February 06, 2024

Dealership Rating

Employee Rating

My car was repaired quickly and I was kept in the loop about the process. about the process. More

by thorne2651

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi, Michele Hayes

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Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

January 31, 2024

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Employee Rating

Outstanding job between the customer service at the dealership and Subaru USA. As usual Joe Vaughn went above and beyond getting our vehicle ready for pick up. dealership and Subaru USA. As usual Joe Vaughn went above and beyond getting our vehicle ready for pick up. More

by brought1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamal Gallop-Mckinnon, Zach Carlson

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Feb 27, 2024 -

Matthews Import Center / Subaru / Kia responded

We're glad to hear you always have a great experience with Joe & our Team! We truly appreciate your business and the great review!

January 29, 2024

Dealership Rating

Employee Rating

Great people doing a wonderful job. Visit was because of recall. Very happy with this dealership. Visit was because of recall. Very happy with this dealership. More

by jpratt483

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 30, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

January 23, 2024

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Employee Rating

Everything went well I was happy with the service. The wait was longer than I perferred The wait was longer than I perferred More

by tomciotoli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marissa Kuklish, Zach Carlson

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Jan 30, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We apologize for the delay and will work on providing a better future experience. We truly appreciate your business!

January 15, 2024

Dealership Rating

Employee Rating

Took time to find problem and recommend the best solution to resolve a lasting and correct repair. to resolve a lasting and correct repair. More

by frankroma50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamal Gallop-Mckinnon, Mike McNeal

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Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

January 05, 2024

Dealership Rating

Employee Rating

I have purchased 5 vehicles from Matthews. .. All of the people are very friendly make you feel like your part of the family I wouldn't go anywhere else great group to do business with .. All of the people are very friendly make you feel like your part of the family I wouldn't go anywhere else great group to do business with More

by KURTACELINE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dino Vitali, Marissa Kuklish, Jamal Gallop-Mckinnon, Chris Mandolfi , Mike Savage 10 star!!!

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Jan 31, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

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