Joe Vaughan
Joe Vaughan at Matthews Import Center / Subaru / Kia
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Joe Vaughan | Page 6

Assistant Service Manager

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Joe Vaughan

September 24, 2023

Dealership Rating
Employee Rating

This was an excellent experience. First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered unde More

by davidlevenson0904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

excellent staff and business, especially Joe Vaughan in service, he is always very attentive and professional More

by gpthrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McNeal

Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Customer service at express isn’t friendly and they don’t care about your car More

by stetsonhouse
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We sorry to hear that you didn't have a great experience with our Team. We pride ourselves on a different experience and we will address with our Team. Thank you for letting us know.

September 23, 2023

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I enjoy my trips to Matthew's for service. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. More

by tomnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Have been dealing with Matthews for over 20 years and they have always been professional but friendly and personable at the same time. I can always depend on Joe Vaughn and company. More

by HTIMSIRRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mandolfi, Michele Hayes

Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your continued business! We look forward to your next visit!

September 22, 2023

Dealership Rating
Employee Rating

Always an excellent experience. Great dealership and better people. No better place to take my vehicles. More

by eric_shannon1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Sevey, Marissa Kuklish, Robert Finta, Mike McNeal , Mike Gottlieb. Loc sotivongsa. Matt Kuklish. Mike Savage. Gil Millard

Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 22, 2023

Dealership Rating
Employee Rating

I'm an exclusive 20-year customer of this dealership, I don't buy or take my car anywhere else for service. They are all about maintaining great customer satisfaction. More

by Mr. OEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your continued business! We look forward to your next visit!

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