Joe Vaughan
Joe Vaughan at Matthews Import Center / Subaru / Kia

Joe Vaughan | Page 5

Assistant Service Manager

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Joe Vaughan

November 21, 2023

Dealership Rating
Employee Rating

I’m new to the dealership and they were courteous and respectful. However I do wish they would have kept me informed more often than not about the progress of my vehicle. Also did not tell me where the c More

by Erika
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2023

Dealership Rating
Employee Rating

The service is always great. The car is done on time & all the service people tell me how much each thing is b4 fixing anything. I believe they are all honest & don’t try to snow More

by psersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon

November 17, 2023

Dealership Rating
Employee Rating

Great service by the salesmen to go over all the details of my car. Helped order it and kept me in the loop as far as when my car was coming and if there was anything I needed. Small defect in the winds More

by steven.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Allen , Trevor

November 09, 2023

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Employee Rating

Amazing experience start to finish. Highly recommend Mike MacNeal a best salesperson ever!! Love my new car. More

by susanmoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 07, 2023

Dealership Rating
Employee Rating

Fast service and great staff. Michele went over everything thoroughly with the service that was done. More

by millsdissplay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele Hayes

Nov 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

November 06, 2023

Dealership Rating
Employee Rating

Subaru is a great automobile and Matthews is a great dealership. All the personnel there are about customer satisfaction and above and beyond to assure it. More

by hg_wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike McNeal, Michele Hayes , Dillon Affatatto, Scott Stica

Nov 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 31, 2023

Dealership Rating
Employee Rating

I use quick lube Always a pleasure They do a great job I will keep bringing my forester to matthews More

by bobby_hawley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mondolfi

Nov 03, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your Forester! We truly appreciate your business and the great review!

October 26, 2023

Dealership Rating
Employee Rating

Excellent service as always! Best dealership, sales and service experience and would highly recommend to anyone! More

by odyssey989
Recommend Dealer
Yes
Oct 30, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews and the perfect review!

October 24, 2023

Dealership Rating
Employee Rating

So far have been extremely satisfied with Matthews Service Advisors and Service Technicians and would recommend them. More

by dscooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mondolfi

Oct 30, 2023

Matthews Import Center / Subaru / Kia responded

We appreciate your business and the great review!

October 23, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. The service is always performed to a high standard. I'm never disappointed in Watthews. More

by egibboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

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