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Joe Wachner
Joe Wachner
Service Manager
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
9 Reviews
9 Reviews
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9 Reviews of Joe Wachner
August 14, 2025
I dropped off my car at 3:00 and was told they would call me when it’s ready. I did not get a call. It is almost 7pm. I called and the AI agent said the service shop was closed. I pull up to the dealership s me when it’s ready. I did not get a call. It is almost 7pm. I called and the AI agent said the service shop was closed. I pull up to the dealership side and they have to ask the tech to stay late to finish the work. I leave and then get a call that it is ready. I come back to get my key and wait for someone from service to give me my key. Nobody is to be found. They are searching all over for him and they tell me “Ma’am I don’t know what to tell you. We don’t know where he is”. I continue to wait. Finally they find him. Whole time I’m sitting there thinking, they must’ve closed up shop and went home and abandoned my car. and this is my THIRD time coming back up here! More
by JENAHPARMAN
Verified CustomerOther Employees Tagged: Sean Pierce, Shane Dobert
August 14, 2025
The employees are pleasant. They care about the customers needs. Please keep up the good work. They care about the customers needs. Please keep up the good work. More
by zetafee
Other Employees Tagged: Floyd Pilley, Sean Pierce, Shane Dobert
August 10, 2025
Love the PROMPTNESS LOVE EVERYTHING I WILL BE BACK The waiting area was clean The staff was very friendly BACK The waiting area was clean The staff was very friendly More
by sweetea
Other Employees Tagged: Sean Pierce, Shane Dobert , Can’t remember the service guys name . My apologies.
August 10, 2025
Performed the work needed and was done in a timely manner. Very pleased with service performance manner. Very pleased with service performance More
by ratpatrol311
Other Employees Tagged: Sean Pierce, Shane Dobert
August 08, 2025
Prompt good service. Uber service was excellent. Cost was pricey. Overall, a good experience. First time using Southern. Uber service was excellent. Cost was pricey. Overall, a good experience. First time using Southern. More
by FXK76CAV
Other Employees Tagged: Shane Dobert
July 31, 2025
This is a good dealership to do business with. I recommend them to anyone who is interested in buying a new car. I recommend them to anyone who is interested in buying a new car. More
by CBFOUR
Other Employees Tagged: Sean Pierce, Shane Dobert
July 30, 2025
I got 4 vehicles from this establishment! I love the vehicles, service, and individuals here!!! I love the vehicles, service, and individuals here!!! More
by DSTEIBLER
Other Employees Tagged: Floyd Pilley, Sean Pierce, Shane Dobert , Steve the salesman!
July 27, 2025
Service was great really hooked me up with a great deal, excellent service would recommend excellent service would recommend More
by jonathanrussell0816
Other Employees Tagged: John Bennett, Sean Pierce, Shane Dobert
July 23, 2025
Wwnt in for oil change & inspection. They included tire rotation without asking me so bill was a surprise. It needed doing so ok with it but should have let me know. Worst part was show They included tire rotation without asking me so bill was a surprise. It needed doing so ok with it but should have let me know. Worst part was show room is all open to cudtomer lounge and they turned on loud music at 9a. That was an assault on my ears and nerves. Another customer asked them to turn it down but 2 people & manager said they had no control over the volume. I doubt that seriously. More
by JUSTASPRINKLE
Other Employees Tagged: Sean Pierce, Shane Dobert
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