Joe Wajda | Page 3

Taken Advantage of in multiple ways. I have purchased 2 RAM 1500s and had pretty good experiences there prior to the most recent purchase to be fair in my assessment. The sales person I h I have purchased 2 RAM 1500s and had pretty good experiences there prior to the most recent purchase to be fair in my assessment. The sales person I had used had moved but I figured I might as well go ahead and give it a shot. I had spoken to TJ Trippe multiple times telling him I wanted to make the deal for my Girlfriend as she didn't normally do the buying.. I was a cosigner on her previous and the lease was almost up she loved the Jeep Compass and was looking forward to getting another. Chrysler offers early returns and you do not have to pay the disposition fees. The car was supposed to be gray and have all the same features as her previous model. About a week before she was supposed to go in I received a call from TJ saying hey If she can get the deal without a cosigner would that be OK. My response was "sure" I mean I wouldn't have to take off of work and not sit around in a dealer for hours. Sounds great right? Well she shows up and begins signing papers. While doing so he goes around and gets the Jeep and comes in and says well its more silver than gray and the seats aren't heated. She continued not knowing she could just get up and walk out. The old bait and switch. So youd think that was the worst part but it wasnt. About 3 months later we started getting calls from Chrysler capital looking for the last payment. This also happened to a friend who bought a vehicle around the same time. I had to write on the website and many letters to the General Manager before they finally caved and made the payment. My response was when you turn a car in early who the xxxx would make TWO payments!!!!! So do you think that was it? Nope. We then started getting calls from Chrysler Capital wanting a disposition fee. Well Mr Bait and switch TJ did indeed get her a loan without a cosigner but it wasn't Chrysler Capital. So even though she leased another Jeep they still want their fee because it wasn't through them. Had I been there none of this underhanded xxxxxxxx would happen. My credit has been affected as I refuse to pay it as it was the irresponsibly of this sales person that caused this to happen. its funny they are short sighted trying to save themselves 275 dollars but will cost themselves as she leases a new Jeep every 3 years, and I have had a Neon, an Intrepid, a Neon, a 2008 Avenger, 2011 Avenger, 2014 Ram, 2017 Ram buying them. Smooth move by them as I will find another dealer and probably another brand at this point. My advice is to avoid this place. While there may be some cool dudes like Vance, there are guys like this who will damage your credit rip and rip you off and sleep pretty good at night IM sure. Don't take the chance. Have to work too hard to have your credit damaged. I keep hoping they come to their senses and do the right thing but I am not holding my breath. More

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Would not buy from again Didn’t effectively fix the agreed upon services the car required before purchasing. I don’t trust them to bring it back there to fix it. You will not Didn’t effectively fix the agreed upon services the car required before purchasing. I don’t trust them to bring it back there to fix it. You will not be a priority customer if you are looking to buy a lower end used car! Terrible overall experience! Beware! More

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They go out of their way I have been dealing with World Jeep since they day they opened. We have purchased at least 10 vehicles from them and referred countless others to the I have been dealing with World Jeep since they day they opened. We have purchased at least 10 vehicles from them and referred countless others to their dealership. Bottom line, never once have we ever experienced anything other than help, honesty, professionalism, and 5 star care. That's why we purchase two cars at a time from WJ and will continue doing so. Joe Wajda, managing partner, Lou, the service mgr, Renny Henderson, Sales mgr, TJ, Sales Rep., and the entire service team all are great to deal with. I highly recommend WJ to my family and friends. They will bend over backwards for you! Rev. M. McGrail More

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Best buying experience ever! From start to finish it was a perfect experience. Chris Ryan is the best salesmen he is pleasant and nice and not pushy. He couldn't do enough to help From start to finish it was a perfect experience. Chris Ryan is the best salesmen he is pleasant and nice and not pushy. He couldn't do enough to help me and make me feel comfortable. I would buy a car from him anytime and this was not my first time having him as my salesman. This time and the prior time went flawlessly and I would recommend him and this dealership to my friends and family. He answered all my questions and showed me how to work the gadgets in my new special order Jeep. After the sale I had questions and he was more then happy to answer them and he called me back promptly. World Jeep is the only place I would ever consider buying a Jeep from, they went above and beyond and for me that is the way to earn my business! More

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Customer focused I bounced through at least 5 dealerships and not even 100% sure what I wanted until I got to World and Dom. While he was exceptionally helpful with m I bounced through at least 5 dealerships and not even 100% sure what I wanted until I got to World and Dom. While he was exceptionally helpful with my first choice that brought me here, he also went out of his way to make sure I found what I was looking for and comfortable with instead of just pushing to make a sale on anything he could like so many other dealerships/salespeople. He was patient, honest about what he knew and didn't about specific vehicles, sought out the info I needed if he didn't know, didn't try to BS, and even unexpectedly responded to messages on his off time when I wasn't looking for one until a following g business day. When he wasn't around he made sure another equally helpful sales person knew what I was about, and the support staff was just as helpful. When a subtle deficiency was found on my desired vehicle, they went out of their way to make sure it was made right as fast as possible. I ended up switching my entire target purchase midway through the process and it was as seamless as tho0ugh I had walked in knowing exactly what I wanted the whole time. I am never a person to recommend people lightly, but I endorse and recommend Dom and World without reservation. As a point I even brought my fiancé, who is even more a stickler about people then I am, and she is making a purchase as well. More

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Top Notch Customer Service Mike Fein provided a professional and thorough sales experience. He has answers to all my questions and provided a top notch car buying experience. Bi Mike Fein provided a professional and thorough sales experience. He has answers to all my questions and provided a top notch car buying experience. Bill Morgan added a great customer experience by assuring my that if i ever needed anything, he and world jeep would be their to address anything that comes up. I would highly recommend World Jeep to friends and family. This is my second Jeep leased through World Jeep and i will continue using them for my auto needs. Bryan Wiener More

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Resolved World Jeep lived up to their promise when I purchased the car. Carmen Semenza, the service manager, has been a pleasure to work with. He did everythin World Jeep lived up to their promise when I purchased the car. Carmen Semenza, the service manager, has been a pleasure to work with. He did everything possible to ensure my satisfaction. For the vehicle purchase, I worked one on one with sales magager, Brianna. My transaction included a trade in. Brianna not only was able to offer more than any other dealer was willing to purchase my trade in; she came very close to what I owed on the vehicle and saved me the hassle of selling it privately. The vehicle I ultimately left in is a preowned Dodge. Brianna was able to honor the True Car price I was given prior to coming in. My breaking point on the deal came down to the monthly payment and what I could afford. Before we started any negotiating, Brianna stated she would try her best to get to the monthly payment I was comfortable with. Ultimately she actually came a little under that monthly amount! I was blown away! The test drive of the vehicle was very pleasant. The "lot guy" that went along with me ensured that I was comfortable driving the Dodge given the big step up from my previous auto. Because I have not driven a manual car in a while and was not comfortable driving the Dodge back home, Brianna was able to arrange for 2 other salesman to drive the car to my house with me. I have never heard of that service and am still amazed that it was extended to me. More

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Used Vehicle Purchase Purchased a used vehicle, sight unseen. The vehicle was exactly as described by Brianna, Sales and thoroughly checked out and confirmed by Lou, Servi Purchased a used vehicle, sight unseen. The vehicle was exactly as described by Brianna, Sales and thoroughly checked out and confirmed by Lou, Service Manager and his techniciancs. The sales closing and paperwork with James, Finance, was efficient for a very quick turnaround. More

by BOB@MARIONSECURITYAGENCY.COM Verified Customer Verified Customer

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Easy Competitive Friendly From the moment I walked through the doors, Bruce Schwartz was able to assist me and answer every question I had. Friendly and personable at all times From the moment I walked through the doors, Bruce Schwartz was able to assist me and answer every question I had. Friendly and personable at all times I had visited. General Manager was able to accommodate and respect my budget to get me my dream car. Lastly, I met with their advocate who was able to show me my brand new Grand Cherokee inside and out being able to make me laugh the entire time. Second time buying from World and you can guarantee my third purchase will be from here too. EXCELLENT SERVICE More

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Overall it was a good experience Frantz was very pleasant and very good to work with. He was able to bring different Jeep Grand Cherokee's around for me to view and provided good insi Frantz was very pleasant and very good to work with. He was able to bring different Jeep Grand Cherokee's around for me to view and provided good insight to each vehicle. We spent the better part of the afternoon together waiting to actually complete the transaction. Jonathan was very responsive in responding to my inquiries. Bill was very helpful going over the details of the Jeep. The only negative was I had to wait 2 plus hours to meet with Financial Services to complete what turned out to be 20 minutes of paperwork. More

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