Joel Alexis
Joel Alexis at Easterns Automotive Group of Laurel

Joel Alexis

General Manager

Easterns Automotive Group of Laurel

3510 Laurel Ft Meade Rd
Laurel, MD 20724

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4.8
20 Reviews

HowardU Grad originally from Chicago born in NY that lives in DC who so happens to be an Exec in the Automotive Industry 🇭🇹🇹🇹

Dealership Experience

1 yr, 1 mo

Industry Experience

14 yrs

Specialties & Trainings

Customer Service

4.8

20 Reviews

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20 Reviews of Joel Alexis

July 03, 2025

Dealership Rating
Employee Rating

We worked with Eddy J. He was very friendly from the start. Took his time and showed us our options. Asked the right questions as far as our preferences are concerned and t More

by agarciag1
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Jovel

Jul 07, 2025

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

June 29, 2025

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Employee Rating

Joel provided exceptional service professional, honest, and caring. Best car-buying experience I’ve ever had! More

by tionna.veney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

April 30, 2025

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Awesome place to buy a car from. Very friendly environment. I will definitely be back to buy another car. More

by .
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rozell Thorne, Larry Brown, Sergio Artola, Amar Ward , Anthony Francisco

May 19, 2025

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

April 30, 2025

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Thank you John for helping me buy my car. You were awesome. I will bring my friends and family More

by Juan.r.Beltran78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

April 30, 2025

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Employee Rating

John was great . Got me a Tesla model 3. The car I always wanted . Thank you so much easterns automotive team More

by noylmeyers4
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

April 14, 2025

Dealership Rating
Employee Rating

Unprofessional Management. Joel Alexis. He needs a liar detector test and so does the whole tags and tile team. They will forge your signature and paperwork. Please beware. Call More

by erikaswynn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Lorenzo Joseph, Sergio Artola

Apr 30, 2025

Easterns Automotive Group of Laurel responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

April 14, 2025

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Employee Rating

Mr Kemp gave great customer service, professional and smooth. He was a joy to work with More

by nicolittle198969
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Kemp

Apr 30, 2025

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 12, 2025

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Employee Rating

My experience was wonderful with Mr. Rich. He gave me a wonderful customer service patient and understanding I was very satisfied with my choice of car. If you need a car Make sure you c More

by genevieve.kamara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Kemp

Apr 30, 2025

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

November 29, 2024

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Employee Rating

I had an excellent experience working with Larry Brown during my purchase of a used 2021 Acura TLX. From the very beginning, Larry was professional, knowledgeable, and incredibly patient. Although there w More

by osmonxp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Brown

October 30, 2024

Dealership Rating
Employee Rating

Lorenzo Joseph has been great every step of the way for my wife and I. He was knowledgeable, patient and cared that we make the right vehicle decision. Thanks again for making the process easy for us and a More

by llleonbrooks24
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Joseph , Tony Soukphouangkham

1

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