Joel Capaz | Page 16

Pleasant Sales Experience Dealing with Joel and General Sales Manager, Lou, were good interactions despite it being a holiday weekend (Memorial Day). They were straight forward Dealing with Joel and General Sales Manager, Lou, were good interactions despite it being a holiday weekend (Memorial Day). They were straight forward interacting with us and we knew where the negotiations stood at all times. That is the pleasant end to the scenario. We originally came to the dealership to service our 2012 XC60 for 45K service and after the AC began to put out hot air and making 'noise' the previous Sunday. The earliest appointment we could be provided was Friday at 9:30. When dropping off the vehicle we were told AC diagnostics, which took 2 hours, would be required. And perhaps the vehicle would need to remain over the holiday weekend. Regardless we expected to hear back from the service person on Friday with the cost estimation for repair and when the repair may be completed. But when Darwin failed to contact us we went to the dealership on Saturday for answers on the repair costs. Fortunately Lou saw us and introduced us to Erick (in service) who eventually found the technician notes on the AC repair and approximated our out of pocket expense. He suggested alternatives to repair and introduced us to Joel Capaz, Sales Person. We found a recently traded 1 year new XC90 with reasonable mileage and as noted earlier the rest is "history". More

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Great Guys to work with This was actually the best experience I ever had purchasing a car. No pressure at all just ask what I need from my side to get the deal done. Took ca This was actually the best experience I ever had purchasing a car. No pressure at all just ask what I need from my side to get the deal done. Took care of my two boys which are with me at the time. I would most likely never visit another dealer again specially not for another Volvo. Thank you Guys Henry More

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EXCELLENT Very professional ,Joel really knows the electronics of the XC 90 and very good at explaining in detail, and how to use( everything.) Joel spent a lot Very professional ,Joel really knows the electronics of the XC 90 and very good at explaining in detail, and how to use( everything.) Joel spent a lot of time to show me all the vehicles in stock to make sure I knew what I was buying. More

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Joel was very helpful I never approach buying a car lightly, especially if it's a used one. Joel Capaz was friendly, professional and not "pushy". After visiting a couple o I never approach buying a car lightly, especially if it's a used one. Joel Capaz was friendly, professional and not "pushy". After visiting a couple of other dealerships, I called Joel and told him I'm coming back to buy my Volvo from him. More

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Excellent We were taken care of very well by the staff. Family friendly atmosphere made our buying a care a great satisfing experience. Salesmann JOEL was very We were taken care of very well by the staff. Family friendly atmosphere made our buying a care a great satisfing experience. Salesmann JOEL was very knowledgeable of the car we wanted to buy and kindly answered all questions. Very respectful, profesional and very bright young man. Highly recommend him. More

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2016 Ford Mustang 5.0 Many thanks to Joel for helping me with the purchase of the car I wanted for a long time. This guy is great, he wasn't pushy and was very patient duri Many thanks to Joel for helping me with the purchase of the car I wanted for a long time. This guy is great, he wasn't pushy and was very patient during the whole process. I would recommend him to anyone reading this review. "The best" More

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Great service, no gimmicks! Love the new Volvo dealer building! The salesman Joel, very helpful from the begining no pushy and really friendly. The price was right from the beg Love the new Volvo dealer building! The salesman Joel, very helpful from the begining no pushy and really friendly. The price was right from the beginning. No hours of negotiations needed. Joel was with us helping with the car configuration even after the dealer close. Highly recommended! More

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Hassle Free Volvo Purchase My salesman "Joel" made my shopping experience so easy and hassle free. He was both informative and obliging. I wasn't the easiest customer when it ca My salesman "Joel" made my shopping experience so easy and hassle free. He was both informative and obliging. I wasn't the easiest customer when it came to choosing a color or deciding on the interior but he had the patience and experience to walk me through all the options. I would highly recommend this dealership and Top Class Salesman " Joel" More

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2016 Ford Explorer Very happy with the service provide by Joel and all the process to get everything done was easy. This was my first purchase at Schumacher. Very happy with the service provide by Joel and all the process to get everything done was easy. This was my first purchase at Schumacher. More

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Joel Capaz is great to work with! Everyone at dealership seemed truly interested in making sure we had the best experience possible. They found the right car for us and was courteous Everyone at dealership seemed truly interested in making sure we had the best experience possible. They found the right car for us and was courteous and helpful throughout the process. We bought a used V60 Volvo and my daughter couldn't be happier! THANKS! More

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