Joel Cardona | Page 7

Joel was a great person to work with. He was able to provide all the information I needed to make a purchase decision. I also saw him helping out other personnel when they had questions, even if it mean provide all the information I needed to make a purchase decision. I also saw him helping out other personnel when they had questions, even if it meant that he had to work a little longer the day that I was there. I respect him for that and I can tell you that he gave me a good impression of your team. More

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Joel was so helpful! He was very friendly and knew all of my questions! Very informational; helpful; & fair! Would definitely recommend him for my friends & family! my questions! Very informational; helpful; & fair! Would definitely recommend him for my friends & family! More

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Overall good experience, friendly, helpful. Have been back for additional items, etc and still very friendly/personable. Would recommend to others, and I am skeptical. back for additional items, etc and still very friendly/personable. Would recommend to others, and I am skeptical. More

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I have purchased many new cars. My experience in dealing with the Carman Team was the best I have had in buying a new car. I started with an Internet Price with Katie, called John M. for an Extended Warran with the Carman Team was the best I have had in buying a new car. I started with an Internet Price with Katie, called John M. for an Extended Warranty price, came to the showroom for a test drive where I met Sean K. and Joe T. I wanted a red Compass LTD. Carman did not have one. Dealers in Smyrna and Doylestown did. I told Joe and Sean that I wanted to deal with a delaer in the community I lived in so they agreed to find me a red Compass. The original deceision was to locate a red Compass versus a silver one that was due in to the dealer. I brought my wife Saturday to test drive the car and when she was shown the silver Compass there was no pressure or push to take it. She loved the color and features so we purchased it. The entire staff was professional, upbeat and straightforward. They seemed to appreciate that I had done a lot of homework ahead of time. Most dealers would have tried to discredit the quotes from other dealers or the used car price reports I had with me. That was not the case at Carman. Every printout or handwritten price negotiation was given to me to keep and review. Buying a car can be a difficult process. There is a lot of money involved and the process is stressful. I will recommend as often as I can for friends and family to meet the Carman Team in New Castle. They certainly made the car buying process a good one. More

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