Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 5

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
141 Reviews
4.8

141 Reviews

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141 Reviews of Joel Casper

June 22, 2024

Dealership Rating
Employee Rating

I arrived at my appointed time and was immediately greeted. My SA Joel took good care of me from the onset. I did not wait that long for my service to be completed. Joel was pleasant and accommodating More

by VFranch
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

June 01, 2024

Dealership Rating
Employee Rating

I have an older Toyota that I bought elsewhere and they have treated me like I have purchased many cars from them More

by DR
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Recommend Dealer
Yes
Jun 01, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review DR!

May 28, 2024

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Employee Rating

Service was performed ahead of what was estimated. My advisor (Bailey Coleman) was excellent. She met me promptly and told me exactly what was required for my scheduled service. She arranged for the s More

by Kgprobinson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bailey Coleman was excellent.

Jun 01, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Bailey.

May 19, 2024

Dealership Rating
Employee Rating

I wanted to take a moment to express my appreciation for the excellent service I've consistently received from Patt Lob Toyota. Joel Casper, in particular, has been a standout in terms of customer service. More

by LK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

April 21, 2024

Dealership Rating
Employee Rating

I brought my highlighter for service and Hisar did an amazing job . It’s was quick and easy.and he will give you an update with your car which other dealership service doesn’t do. What a great experience More

by LARRIEDEGUZMANIII
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Camron Galaviz, Hisar Odeh , Melanie

Apr 23, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your four stars review! We appreciate you recognizing Hisar and the cashier team. Next time, we aim for FIVE STARS!

Apr 23, 2024

LARRIEDEGUZMANIII responded

It was five stars that I gave. Maybe it’s a computer error. Well, we can redo the survey because you guys are awesome and deserved a 5 star rating.

April 14, 2024

Dealership Rating
Employee Rating

Joel is absolutely amazing! Every time I deal with him he has the best customer service and exudes professionalism! Highly recommend!!! More

by Alimbaca
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! Joel is amazing, indeed.

March 19, 2024

Dealership Rating
Employee Rating

Great customer service and fast delivery and only took about 44 minutes and the service very friendly More

by hector.hh151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Very polite and very friendly

Mar 20, 2024

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review Hector! Your time is important to us.

March 14, 2024

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Employee Rating

The service rep was extremely helpful and courteous . the service work was completed very quick and very professional. It was definitely worth the 25 mile drive to McKinney. More

by Jack F
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Recommend Dealer
Yes
Mar 16, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Jack, we appreciate you recognizing Joel. We appreciate you making the drive to us. See you next time!

March 08, 2024

Dealership Rating
Employee Rating

Courteous, professional, anticipates questions, and provides guidance/recomendations, and efficient. I have always received the best care with Pat Loub Toyota! More

by molliebnurse
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mogollon

Mar 12, 2024

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review Mollie, we appreciate you noticing us. See you next time!

January 31, 2024

Dealership Rating
Employee Rating

It was nice and people there were helpful. They answered my questions that I had. More

by chrisplascencia69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Pat Lobb Toyota of McKinney responded

You just described Joel perfectly, thank you for recognizing him and the FIVE STARS!

Feb 02, 2024

chrisplascencia69 responded

Your Welcome

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