Joel Serfass | Page 2

This place is a joke! They are very rude and they lie a lot! I took in my car to get the transmission looked at to discover a coolant line leak. They said they would conta They are very rude and they lie a lot! I took in my car to get the transmission looked at to discover a coolant line leak. They said they would contact the warranty company and call me back on Monday. A month went by and they still hadn’t called. I called back and they claimed they had my number wrong, even though they had two numbers to call. We set up a time to get the repairs done. The battery died and we had it towed over in the morning so we would not miss the appointment. The tow truck left my house (15 minutes away) at 8:30 a.m. then they called to inform me that I needed a new battery, which I agreed to. Then they tell me they can’t fix the coolant line today. They claimed the tow truck didn’t get there until 12:00??It doesn’t seem plausible that they drive around with my car for 4 hours! If I had known that they weren’t going to fix the coolant line, I would have cancelled my appointment and had my husband change the battery!! They charged me $520 dollars for a battery! I expressed my disappointment to the manger and his rude solution was to take the battery out of the car and push it into the lot. I cannot express how rude these people are and how much they lie! We paid for the battery and left. Now I have to make another appointment to get the coolant lines fixed somewhere else. We will never come back here for service or a vehicle. Go somewhere else! More

by Kdwalker Verified Customer Verified Customer

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The dealership as always took care of the service I asked for. They did a curtesy inspection and made suggestions but weren't pushy about any of them. I enjoy going to Corwin when I need them. for. They did a curtesy inspection and made suggestions but weren't pushy about any of them. I enjoy going to Corwin when I need them. More

by 42michaelwisniewski42 Verified Customer Verified Customer

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It was great service, had it done in a timely manner. Friendly staff and clean shop. Friendly staff and clean shop. More

by TERESAICE80 Verified Customer Verified Customer

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An abundance of helpful service writers. This is a beautiful dealer. Wonderful job And no delays. This is a beautiful dealer. Wonderful job And no delays. More

by Mlangston50 Verified Customer Verified Customer

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Joel did great job getting me an awesome deal I love my truck I would buy my next car there truck I would buy my next car there More

by SERFASS57 Verified Customer Verified Customer

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Great communication, can tell the employees are dedicated, it’s a great dealership. They have great customer service. dedicated, it’s a great dealership. They have great customer service. More

by Kellie Verified Customer Verified Customer

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I highly recommend working with Schyler! He really went the extra mile for us. We never felt pressured by him. He told us what we wanted to know about the vehicle, tried to accommodate our He really went the extra mile for us. We never felt pressured by him. He told us what we wanted to know about the vehicle, tried to accommodate our requests and sold us a vehicle without us feeling like we got gimmicked. I would absolutely seek out to work with him again in the future. More

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Zach S. , worked really hard to find us our 2025 Gladiator Nighthawk. After weeks of test driving, online searches, and negotiations, Zach got it done. Everyo , worked really hard to find us our 2025 Gladiator Nighthawk. After weeks of test driving, online searches, and negotiations, Zach got it done. Everyone at Corwin Jeep proved to be helpful, professional, and courteous. If the service department staff are as good as the sales department staff, Corwin will have my family‘s business for life. More

by KJZ350 Verified Customer Verified Customer

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Please make sure Jon is who I was talking about in my recently sent text recently sent text More

by MKRIAANCRE51 Verified Customer Verified Customer

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I have bought 2021 Dodge ram and a 2019 Dodge Journey from Corwin in Springfield and I am treated with the upmost respect and honesty from a dealership that you could ask for I’m very pleased in their se from Corwin in Springfield and I am treated with the upmost respect and honesty from a dealership that you could ask for I’m very pleased in their service today. I’m getting an oil change and a tire rotation From Aaron. He works in service and he is Bardon the best service person that I’ve come in contact with. More

by CLARKTIMBERLAKE51 Verified Customer Verified Customer

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