It was a pleasure working with Joel Wagner on finding a
car for my family.. Joel informed me of a number of vehicles that would possibly what we were looking for.. Thanks again Joel!!!
car for my family.. Joel informed me of a number of vehicles that would possibly what we were looking for.. Thanks again Joel!!!
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by rds0
Verified Customer
Verified Customer
Mar 06, 2024 -
Parkway Ford Lincoln responded
Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!
Veery helpful did a great job was friendly and helpful
any problems they explained and fixed them will be going back for all my service
any problems they explained and fixed them will be going back for all my service
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by mckinneymichael48
Verified Customer
Verified Customer
Service Price Transparency
Dec 01, 2023 -
Parkway Ford Lincoln responded
Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!
Very quick and was pleasant they answered any questions
we had and made the process very quick were you didn’t have to wait around like most dealerships do. Thank you
we had and made the process very quick were you didn’t have to wait around like most dealerships do. Thank you
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by jrwatsonii
Verified Customer
Verified Customer
Oct 05, 2023 -
Parkway Ford Lincoln responded
Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!
Told them what I was looking for on a Monday, called the
next day, "found it", they went and picked it up Wed., I drove my 2024 Jeep Wrangler off the lot on Thursday, very happy!!!
next day, "found it", they went and picked it up Wed., I drove my 2024 Jeep Wrangler off the lot on Thursday, very happy!!!
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by mslauson
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2023 -
Parkway Ford Lincoln responded
Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!
Never saw or talked to any of the people below.
Work quoted went from $750 to finally $1,000 over three appointments. I left my car each time for the full day for diagnosis and repair. Repairs w
Work quoted went from $750 to finally $1,000 over three appointments. I left my car each time for the full day for diagnosis and repair. Repairs were not explained.
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by petrae
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rick Crone, Q Q, Tom Russell
Aug 07, 2023 -
Parkway Ford Lincoln responded
Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.
Tried to change me for 2 hour of labor when the internet
was down for a hour and a half. They needed internet access to complete my service. It was not ok
was down for a hour and a half. They needed internet access to complete my service. It was not ok
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by danoperation612
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rick Crone, Jered Miller, Q Q, Tom Russell
Jul 07, 2023 -
Parkway Ford Lincoln responded
Thank you for your feedback! Thank you again for taking the time to let us know how we can improve. We are currently updating the Internet in the store, and that would account for some of the issues you experience with the Internet down. This is only temporary. Stop in again, we would appreciate the chance to turn your experience around. We appreciate your business and have a great day!
Was great they was polite to talk to do good work even
told me where the coffee was
told me where the coffee was
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by hmack621
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rick Crone, Jered Miller, Q Q, Tom Russell
Jun 20, 2023 -
Parkway Ford Lincoln responded
Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore family! Have a great day!
Slow with communication and they had our car for five
weeks and the loaner car that was provided needed some serious work.
weeks and the loaner car that was provided needed some serious work.
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by kmehok
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2023 -
Parkway Ford Lincoln responded
Thank you again for taking the time to let us know how we can improve. We would appreciate the chance to turn your experience around. Please let us know a phone number you would like us to reach you at as well as a good time to speak and I can have a manager reach out to you.
Everyone there was top notch!
Everyone there was very friendly fast and efficient! Was a good experience!
Everyone there was very friendly fast and efficient! Was a good experience!
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by RSMITLEY57
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2023 -
Parkway Ford Lincoln responded
Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!
May 08, 2023 -
Parkway Ford Lincoln responded
Thanks for the kind words and the awesome review! Have a great day!
May 08, 2023 -
RSMITLEY57 responded
You have a top rate service dept.!
The service advisors are the best.
Can’t beat Q-man & Matt Price. Helpful, courteous & professional.
Can’t beat Q-man & Matt Price. Helpful, courteous & professional.
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by walkman
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Price, Q Q, Bob Green, lol
Dec 31, 2022 -
Parkway Ford Lincoln responded
We're happy to hear you had such a positive experience with Matt and Q! If you have any further questions, please give us a call 330-343-6681. We're always happy to help!
Happy New Years!