Joesif Osterheldt

Just flat lied to me. Purchased a car, payed full ask price, and purchased service contract. Car was delivered to me and driver destroyed the two front wheels. Was assu Purchased a car, payed full ask price, and purchased service contract. Car was delivered to me and driver destroyed the two front wheels. Was assured I would be refunded the $600 it cost to turn and polish the wheels. Now I am told management has changed and they won't honor their word. Also, was assured that they only use the best shippers. Vladimir the Russian delivered it, put a dent in the door, and ruined two wheels. The only English he could speak was "sign here". Never have written a bad review before, but being lied to over $600 when I pay full price and purchase service contract....THEY DID ME WRONG! More

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Fue una experiencia placentera, todos los que me ayudaron fueron muy amables , mi vendedor Joesif fue muy buen vendedor me ayudó aclarar mis dudas que tenía . Este es el tercer carro que compro en Jackie Coo fueron muy amables , mi vendedor Joesif fue muy buen vendedor me ayudó aclarar mis dudas que tenía . Este es el tercer carro que compro en Jackie Cooper. Thank you ! More

by mperryman2 Verified Customer Verified Customer

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Selection price and overall customer service was outstanding!! I highly recommend this dealership for purchase outstanding!! I highly recommend this dealership for purchase More

by tlfrantzen2004 Verified Customer Verified Customer

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100% recommend purchasing your car with Joesif! He even stayed later than he was supposed to so we could finish the process and we’ve even had some questions after the fact and he always gets back He even stayed later than he was supposed to so we could finish the process and we’ve even had some questions after the fact and he always gets back with us! He made the process very smooth. More

by immajen0713 Verified Customer Verified Customer

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We recently drove from OKC to Tulsa and purchased a Lexus RX350 from Jackie Cooper Imports. It's a nice clean dealership with friendly staff. Everything with the actual sale was fine, but, even though our f RX350 from Jackie Cooper Imports. It's a nice clean dealership with friendly staff. Everything with the actual sale was fine, but, even though our financing was already in place and we had no trade in, we had to sit and wait for nearly a hour while their "Finance guy" came back from... somewhere, and give us the warranty nonsense hard sell. We literally were seconds away from walking out on the deal when Mr. Finance saw the look of angration in our eyes and kicked it into high gear. Don't keep good customers waiting for no reason. Other than that it was fine. More

by SkipperScott Verified Customer Verified Customer

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Really Great service and atmosphere, attention to detail and overall experience from start to finish and overall experience from start to finish More

by mdrothlein Verified Customer Verified Customer

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Mushtaq is a patient, quick, and efficient man of faith! His attention to detail and ability to listen and communicate made my first car-buying experience very pleasant. We will be returning soon to purchas His attention to detail and ability to listen and communicate made my first car-buying experience very pleasant. We will be returning soon to purchase another car for my mother very soon! More

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CPO car delivered with less than 100miles of gas. Battery at 0% charge, No charging cable included. Fuel not working. Had to take it to local dealer to get that repaired. Wasted 6 hours of my wor Battery at 0% charge, No charging cable included. Fuel not working. Had to take it to local dealer to get that repaired. Wasted 6 hours of my work time and car in the shop for 1 day. 1st no one knows what is going on then after 3 days (or so) back and forth matter is raised to general manager. GM is going to get this resolved promptly. After more than 1 week I am still waiting. More

by drgupta Verified Customer Verified Customer

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Very easy transaction. We showed up to look at one vehicle and left with two. We showed up to look at one vehicle and left with two. More

by todd.a.weldon Verified Customer Verified Customer

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Working with Joesif Osterheldt was amazing. He was so helpful and he truly cared about us. He made sure we found the car that worked for us and was with us through the entire process. Would 100 He was so helpful and he truly cared about us. He made sure we found the car that worked for us and was with us through the entire process. Would 100% go back to Jackie Cooper and use Joesif for our next car purchase. More

by lauren.esau1 Verified Customer Verified Customer

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