Joey Gesualdo | Page 4
Executive Manager
Gregory INFINITI
1205 S Milwaukee Ave
Libertyville, IL 60048
Hi, I’m Joey Gesualdo, Executive Manager at Gregory INFINITI. I helped open this store with the vision of delivering a luxury experience that matches the sophistication of the INFINITI brand. As a third-generation dealer, I believe in doing business the right way—honest, transparent, and always customer-first. Whether you're here for a new INFINITI, certified pre-owned vehicle, or service, my team and I are committed to making your experience exceptional from start to finish.
Read more36 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
36 Reviews of Joey Gesualdo
March 13, 2021
3 reviewsjust nowI just bought a vehicle from this 3 reviews just now I just bought a vehicle from this place and it’s been nothing but a headache! Before we drove off the lot we knew we had an i 3 reviews just now I just bought a vehicle from this place and it’s been nothing but a headache! Before we drove off the lot we knew we had an issue with something underneath the car and brought it right back because the car was shaking while I was driving. They said the air was low in one of the tires which was untrue. I bought the car to an Lexus dealer to get a second opinion and they said the rim was bent and another part was broken off and needed to be replaced along with clogged filters and a wheel alignment. At this point we’ve paid over 600.00 for some of the repairs and contact the sale rep to let him know about the other issues under the vehicle. We had to bring the vehicle back in for another 8 days. The sales rep was willing to replace the rim and he wanted to split the cost of 812.00 to replace the rim. I was very upset at this point because we didn’t even make our first car payment yet! They let my family and I get on the highway like this knowing this car was not safe! Since I refused to pay anymore money they said they repaired the issue instead of replacing it like they said they would in the first place! When I picked up the vehicle this last time it already had another issues and the tire pressure light was on which wasn’t on when I brought it to them..When I got the car back I took it to another mechanic again and they said they didn’t replace or repair the vehicle at all! I tried to contact the sales rep again and he didn’t even respond. They have you sign papers stating you’ll settle out of court now I know why! Not great people to do business with. Please be aware before you buy a vehicle from this place! More
March 06, 2021
When I had my 60K miles service performed, the department forgot to refill the power steering oil reservoir. I asked them to fill it and they refused. But, assured me they would next time. Then, they never d forgot to refill the power steering oil reservoir. I asked them to fill it and they refused. But, assured me they would next time. Then, they never did credit me for the “service” and charged me twice. They are thieves and provide terrible service. More
March 02, 2021
The service department was excellent. Handled receiving with minimal trouble. You drive indoors, where they help with your checkin. I received a loaner vehicle which was clean and new. Check out was even e with minimal trouble. You drive indoors, where they help with your checkin. I received a loaner vehicle which was clean and new. Check out was even easier. Everything was explained and documented. The facility is very clean and friendly. The staff is friendly and helpful. More
March 02, 2021
This dealer gave me great service and professionalism the day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. More
March 02, 2021
This dealer gave me great service and professionalism the day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal. More
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