Joey Gesualdo

Thank you to Joey G and Mohammed for taking care of me. Great service, great group Great service, great group More

by robinsonkarson Verified Customer Verified Customer

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Deceptive practices. Bait and switch. We thought it was going to be such an easy process dealing with them. Walked in and said we were interested in a new gv80. Went on a Bait and switch. We thought it was going to be such an easy process dealing with them. Walked in and said we were interested in a new gv80. Went on a great test drive in a new gv80. Then we left to get lunch. Later I called to ask for pricing for a new black gv80. Their pricing was fair and we moved forward with the purchase. A couple hours before we were going to walk in to sign and pick up the car the sales rep called asking if it was okay if there was 7,000, yes 7,000 miles, on the "new" car. Of course we said no and they kept trying to say that the car was new. That was 1 year worth of miles driven on that car. Then they said the pricing they gave us for a new car wasnt for a new car with no miles. Complete deceptive practices. I wouldn't trust a word they say. More

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Horrible experience. Vehicle was damaged and i was told only one scratch. Broken door. Bad brakes. Spoiler doesnt work. Vehicle was damaged and i was told only one scratch. Broken door. Bad brakes. Spoiler doesnt work. More

by bmorrow0209 Verified Customer Verified Customer

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Friendly and helpful, thorough, did more than I asked for, gratis. Returned car to me spotless. for, gratis. Returned car to me spotless. More

by RABREIT Verified Customer Verified Customer

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I cannot recommend Genesis of Highland Park enough! From the moment I walked into their standalone luxury facility, the entire process was quick, transparent, and completely pressure-free. Unlike other From the moment I walked into their standalone luxury facility, the entire process was quick, transparent, and completely pressure-free. Unlike other dealerships that play back-and-forth negotiation games, the management and sales team here were incredibly straightforward with their numbers and very fair with my trade-in value. highly informative, attentive to my specific requirements, and focused on finding the right model for my needs rather than just making a quick sale. The transition to their beautiful new standalone building really shows in the level of client-focused service they provide. If you are looking for a Genesis, skip the hassle elsewhere and come straight here. Best car-buying experience I’ve had! More

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I had an absolutely fantastic experience purchasing my new vehicle at Genesis of Highland Park! From the moment I walked in, the staff was welcoming, professional, and entirely pressure-free. The showroom new vehicle at Genesis of Highland Park! From the moment I walked in, the staff was welcoming, professional, and entirely pressure-free. The showroom is beautiful and modern, matching the premium feel of the vehicles. My product specialist was incredibly knowledgeable, taking the time to explain all the tech features and making sure I got exactly what I was looking for. The financing process was transparent and straightforward, which is rare these days. If you’re looking for a luxury experience without the typical dealership headaches, this is the place to go! More

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Honestly this was my best car buying experience. I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be the first place I go to when looking for my next vehicle. Everyone I talked to was more than friendly from the sales department, management, and finance department. More

by Matthew Verified Customer Verified Customer

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I cannot recommend Genesis of Highland Park enough! From the moment I walked into the showroom, I was treated to a true luxury dealership experience. The entire team here redefines what car buying s From the moment I walked into the showroom, I was treated to a true luxury dealership experience. The entire team here redefines what car buying should look like. There was absolutely no pressure, no More

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They are straightforward with their numbers, highly adaptive to specific client requirements, and competitive with trade-in values. The management team works with you instead of playing the usual back- adaptive to specific client requirements, and competitive with trade-in values. The management team works with you instead of playing the usual back-and-forth negotiation games. More

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Brought my car in for routine maintenance at Genesis of Highland Park and the service team was outstanding. The service advisor was incredibly professional, clear with expectations, and kept me updated the Highland Park and the service team was outstanding. The service advisor was incredibly professional, clear with expectations, and kept me updated the entire time. The facility is clean and modern, making the wait comfortable. They treat you with the exact kind of attentiveness you’d expect from a luxury brand. Fast, efficient, and great communication! More

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