Jason Rezman

Very kind and well prepared my maintenance. It's good to rest there in the waiting room. It's good to rest there in the waiting room. More

by HJ Verified Customer Verified Customer

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I had an amazing experience with Genesis of Highland Park, especially working with Sean and Bekk. They got me a fantastic deal on my new GV80 and went out of their way to source the exact color combinat Park, especially working with Sean and Bekk. They got me a fantastic deal on my new GV80 and went out of their way to source the exact color combination I wanted. The entire process was incredibly transparent and straightforward. Pricing was clear from the beginning, there were no games or surprises, and everything was exactly as discussed. That’s not always easy to find when buying or leasing a car. Sean and Bekk were also just great people to work with — responsive, professional, accommodating, and genuinely interested in making sure I was happy. They made the whole process easy and actually enjoyable, even with the vehicle needing to be shipped to me. I couldn’t be happier with the experience. Highly recommend Genesis of Highland Park and especially Sean and Bekk. Thank you both for going above and beyond! More

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We bought a used GV70, very responsive, fair and transparent and great on pick up day transparent and great on pick up day More

by cartersmith22 Verified Customer Verified Customer

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Heather and Sean were fantastic. They were very knowledgeable about the cars and I believe we got a very reasonable deal. I would definitely buy from them again They were very knowledgeable about the cars and I believe we got a very reasonable deal. I would definitely buy from them again More

by lsgoodman Verified Customer Verified Customer

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the car had a camera from the previous owner and they tooked off and behind the mirror is missing a plastic plate were the cables of the camera was attached......second I drive the car for one day they I tooked off and behind the mirror is missing a plastic plate were the cables of the camera was attached......second I drive the car for one day they I kept it in the garage for one week and the car did not start ,I have to buy a new battery .... More

by robrtperz Verified Customer Verified Customer

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Joey was fantastic. Really the whole Genesis experience was wonderful from driving, to leasing and then delivery. Really the whole Genesis experience was wonderful from driving, to leasing and then delivery. More

by gmoilanen8888 Verified Customer Verified Customer

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My experience purchasing a non-Genesis vehicle from this dealership was disappointing. While I understand this is not their primary brand, I expected the team to be more knowledgeable and better prepared to dealership was disappointing. While I understand this is not their primary brand, I expected the team to be more knowledgeable and better prepared to answer questions about the car's history and features. The financing process was equally frustrating; despite requesting a clear breakdown of quotes for both a single-owner and co-owner scenario, the staff failed to provide any explanation. Instead, we were pressured to sign papers immediately. When I attempted to ask clarifying questions, I was dismissed, and the staff seemed intent only on rushing the process to completion. I would have appreciated a more transparent and professional approach to customer service. During the delivery process, the dealership failed to provide the correct front license plate holder, forcing me to drive home without a plate, which resulted in a ticket just three hours after the purchase. Furthermore, only ten days later, the check engine light came on and I discovered that the coolant levels were well below the minimum requirement. These major oversights lead me to question the thoroughness of their pre-delivery inspection process and whether the vehicle was truly prepared for sale before being handed over to me. More

by Silvia Verified Customer Verified Customer

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Shopping for a luxury vehicle can often feel like an exhausting exercise in high-pressure tactics, but Genesis of Highland Park completely flips the script. From the moment you walk into their modern sh exhausting exercise in high-pressure tactics, but Genesis of Highland Park completely flips the script. From the moment you walk into their modern showroom, the atmosphere is welcoming, professional, and customer-focused. The sales team makes test-driving, trading in, and purchasing a vehicle a genuinely painless process. Pricing transparency is a major strong suit here—the team is upfront right from the start, respecting your time and making sure you understand all of your options without feeling cornered. The stellar experience doesn’t end when you drive off the lot. Taking your vehicle in for regular maintenance is just as smooth. The service advisors are communicative, detail-oriented, and happy to answer any technical questions you might have about your car from start to finish. Little touches—like receiving your car back thoroughly washed and vacuumed alongside a clean loaner vehicle—truly elevate the ownership experience. More

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Here is a comprehensive, positive 5-star review template you can use or customize for Genesis of Highland Park:Outstanding Buying and Service Experience!Rating: $\mathbf{5 / 5}$ StarsLocation: Genesis of Hi you can use or customize for Genesis of Highland Park:Outstanding Buying and Service Experience!Rating: $\mathbf{5 / 5}$ StarsLocation: Genesis of Highland Park (2860 Skokie Valley Rd, Highland Park, IL) I recently purchased my vehicle from Genesis of Highland Park, and the entire experience was phenomenal from start to finish. Buying a luxury car can sometimes be a stressful, high-pressure process filled with hidden fees and numbers games, but this team completely changed my perspective. Transparent & Low-Pressure Sales: From the moment I walked in, the atmosphere felt like a partnership rather than a traditional high-pressure sales pitch. Pricing was upfront, clear, and there were zero games played by management. Extremely Knowledgeable Staff: My sales consultant was professional, patient, and deeply knowledgeable about the vehicle's features, trims, and specs. They made sure I locked in the exact configuration I wanted without any hassle. Top-Notch Customer Service & Post-Sale Care: The level of care didn't stop once the paperwork was signed. The finance and management teams were exceptionally courteous, and subsequent interactions with the service department have been just as smooth, communicative, and efficient. More

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I am happy with the stress-free purchase of the car. Thanks. I am so happy. Thanks. I am so happy. More

by yevhen25 Verified Customer Verified Customer

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