Joey did an awesome job finding me the car I wanted and
getting it into my price range. He not only helped me get a brand new 2026 vehicle, but he also took care of my old one and paid it off completely, w
getting it into my price range. He not only helped me get a brand new 2026 vehicle, but he also took care of my old one and paid it off completely, which was huge since I owed more than it was worth. He was super upfront with all my questions and eased all my worries about how leasing a car works.
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by Logan2001
Mar 07, 2026 -
Southern States Subaru responded
It's fantastic to hear that Joey provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Southern States Subaru!
We had such a smooth experience buying a new car from
southern states Subaru. Everyone was very helpful and knowledgeable about the different models and helped us choose the perfect one!
southern states Subaru. Everyone was very helpful and knowledgeable about the different models and helped us choose the perfect one!
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by roxursoxsg
Dec 27, 2025 -
Southern States Subaru responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Southern States Subaru are glad to have you as a customer.
Very easy to work with, entire team was super friendly
and made the environment fun
and made the environment fun
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by bigrig1960
Dec 27, 2025 -
Southern States Subaru responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Just purchased Impreza last week, so mainly only worked
with Joey so far. But he was very helpful and knowledgeable, very friendly and pleasant to work with, patient with my questions and prompt to respon
with Joey so far. But he was very helpful and knowledgeable, very friendly and pleasant to work with, patient with my questions and prompt to respond to calls and messages, and I felt no pressure from the moment I walked in the front door until when I drove the new car away. Joey is awesome and Southern States seem to be doing a great job over there.
This dealership is convenient to where I live but also seemed to have good prices and selection for the area. Highly recommended!
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by AJC
Dec 17, 2025 -
Southern States Subaru responded
Thanks for sharing about your experience with Southern States Subaru. We appreciate your business and hope to see you again soon!
Dealer sales people were very responsive and easy to deal
with. Pricing was favorable compared to other dealers.
with. Pricing was favorable compared to other dealers.
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by David M
Dec 14, 2025 -
Southern States Subaru responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Southern States Subaru are glad to have you as a customer.
My experience here was great!
They were very friendly and made the buying process easy.
They were very friendly and made the buying process easy.
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by Jc15
Dec 14, 2025 -
Southern States Subaru responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southern States Subaru!
They were really friendly and were willing to meet a very
fair deal. Will only buy from them in the future, probably my first time having a positive car sales experience in 45 years.
fair deal. Will only buy from them in the future, probably my first time having a positive car sales experience in 45 years.
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by Rafaela
Dec 14, 2025 -
Southern States Subaru responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Southern States Subaru!
My experience at Southern States Subaru was great.
Everyone was very helpful and nice. I found the Subaru that I wanted and got an excellent deal.
Everyone was very helpful and nice. I found the Subaru that I wanted and got an excellent deal.
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by Ben
Dec 14, 2025 -
Southern States Subaru responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Joey was easy to deal with.
Seemed surprised when I told him the manager said I had to come there for service to validate my warranty, unless I purchased the extended warranty.
Seemed surprised when I told him the manager said I had to come there for service to validate my warranty, unless I purchased the extended warranty. This is NOT true, and actually against the law to say that. Watch out for those managers trying to line their pockets. Also, you can buy it here, but go some place else for service. The service department stinks.
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by Wayne
Dec 14, 2025 -
Southern States Subaru responded
Wayne, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Dec 15, 2025 -
Southern States Subaru responded
Wayne, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Dec 15, 2025 -
Wayne responded
On the purchase: (1) The finance lied saying I needed to service my vehicle at the dealership to keep my warranty valid UNLESS I purchased the extended warranty. (2) cancelled the extended warranty the next day and was told I'd get the refund in two weeks. It took over two months. (3) My first oil change, they did not tighten the oil plug, so I ended up with a large oil puddle in my garage and had to return to the dealership to have it addressed. I got a sorry that happened. Cost me an extra trip and my time. (4) now I've had TWO back (hatch) windows shatter in nine weeks for no reason other than closing the hatch the first time and just this passed Saturday, I closed the driver side door that morning and the window shattered again. I asked at the dealership the first time it happened and was told there were no known issues or recalled on that. I was quoted around $1,100 to replace it. Will look into the window replacement this week. My wife has a 2018 Forester and has never had any issues with her windows.
Great experience.
Joe was a pleasure to deal with and even moved multiple vehicles beside each other to allow me to narrow down the color. Very honest and professional
Joe was a pleasure to deal with and even moved multiple vehicles beside each other to allow me to narrow down the color. Very honest and professional experience.
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by wgreardon07
Verified Customer
Verified Customer
Nov 03, 2025 -
Southern States Subaru responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.