Joey Larson

The 2 stars are for Darin and Patrick in sales and Rudy in service. My 1 star is because Joey in finance is extremely rude and he is supposed to be a "manager". I am having an unsatisfactory owner experien in service. My 1 star is because Joey in finance is extremely rude and he is supposed to be a "manager". I am having an unsatisfactory owner experience with my 2026 Camry and was looking to have a master tech look at it since I have a corporate case open with Toyota. He rudely kept interrupting me and saying he can ride along with me to see if he hears the noises but that is all he can do. I was also asking him questions and he said he wouldn't comment on that. I bought the vehicle here but will not be returning for service. More

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Paid for transfer case and rear differential fluid change. Brought Highlander home and put up on ramps in garage to check for leaks. Discovered drain and fill plugs and not even been removed, still ha change. Brought Highlander home and put up on ramps in garage to check for leaks. Discovered drain and fill plugs and not even been removed, still had corrosion on plug gaskets. Week later, performed fluid change myself and confirmed that no work had been performed. I did contact service manager who offered to reperform fluid change but insisted the work was done. Cancelled appointment - didn't feel comfortable returning to a dishonest service department. More

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