Joey Pugliese
Joey Pugliese at Andrews Cadillac Brentwood

Joey Pugliese | Page 6

General Sales Manager

Andrews Cadillac Brentwood

1 Cadillac Dr
Brentwood, TN 37027

4.8
82 Reviews
4.8

82 Reviews

Write a Review

Dealership Experience

26 yrs

Languages Spoken

English English

Italian Italian

82 Reviews of Joey Pugliese

June 28, 2023

Dealership Rating
Employee Rating

I would recommend the dealer to anyone that would like to own a Cadillac for themselves More

by RICHARDPERKERSON
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael lonbardi

Jul 03, 2023

Andrews Cadillac Brentwood responded

Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Thanks again, Nelson (615) 373-3800

June 27, 2023

Dealership Rating
Employee Rating

I am a long time customer. ..Bridget in Service consistently is stellar in her delivery! More

by morningstarpr
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews

June 27, 2023

Dealership Rating
Employee Rating

The experience was good. The intake was easy and professional. The wait was not long and the requested work was complete. More

by CDANDRIDGE
Service Price Transparency
Recommend Dealer
Yes
Jul 02, 2023

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Andrews Cadillac Company Thanks again, Nelson (615) 373-3800

June 24, 2023

Dealership Rating
Employee Rating

From the moment we ordered our CT6, until driving away in her yesterday, we have received friendly follow up and professional care. More

by sarah61
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: David Fitzgerald NOT Joey

Jul 03, 2023

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 23, 2023

Dealership Rating
Employee Rating

The car is fantastic and my experience with the dealership staff was a great one! More

by CONNIELITTRELL22
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews, Brennan Alton, Kenny Soderstrom and Shane Lawson

June 23, 2023

Dealership Rating
Employee Rating

Very professional. Comfortable place to wait and relax. Staff is great. Snacks and drinks available also More

by fitzgers22
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews

Jul 02, 2023

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 22, 2023

Dealership Rating
Employee Rating

I had Great service with awesome communication! Jeff made sure I was updated and got me a loaner car when a part needed to be ordered. More

by colleenwilsontn
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews

Jul 03, 2023

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. We are always more than happy to assist you if anything else comes up. Take care! Thanks again, Nelson (615) 373-3800

June 20, 2023

Dealership Rating
Employee Rating

Everyone was friendly and helpful . .. service was completed in a timely and successful manner ,,, thank you More

by mwhitehurst
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews

Jul 03, 2023

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 14, 2023

Dealership Rating
Employee Rating

Excellent service customer service and knowledge. It was. Pleasant experience and I will refer my friends to Andrews Cadillac. It was a lovely experience and I enjoyed the staff. More

by lbradley0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews, Brad In service dept was awesome

Jul 02, 2023

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 14, 2023

Dealership Rating
Employee Rating

Do I feel like the work done on my car was good? Yes. Do I feel like the customer service was lacking when there are plenty of places I could take my car? Absolutely. My “service representative” was More

by millerbauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryant Powers

Jun 15, 2023

Andrews Cadillac Brentwood responded

Thank you for your feedback. My apologies your visit with us did not go well. When you arrived for your appointment Bryant was eating his lunch and another advisor checked you in. Once Bryant returned, he was not informed that you had come in for your appointment. He wasn't aware that you were waiting, which is why he called you instead of coming to get you. I apologize for this. I will stress to the team the importance of communication, especially when we have guests waiting on property. I can assure you that this won't happen again. I hope you enjoy your Cadillac for many years to come and we look forward to seeing you again.

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