Everyone was friendly and helpful .
.. service was completed in a timely and successful manner ,,, thank you
.. service was completed in a timely and successful manner ,,, thank you
More
by mwhitehurst
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
We are very happy to have provided you with such a positive experience! We hope you have a great day!
Thanks again, Nelson (615) 373-3800
Excellent service customer service and knowledge.
It was. Pleasant experience and I will refer my friends to Andrews Cadillac. It was a lovely experience and I enjoyed the staff.
It was. Pleasant experience and I will refer my friends to Andrews Cadillac. It was a lovely experience and I enjoyed the staff.
More
by lbradley0519
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nelson Andrews
, Alec Andrews, Brad In service dept was awesome
Jul 02, 2023 -
Andrews Cadillac Brentwood responded
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks,
Nelson (615) 373-3800
Do I feel like the work done on my car was good?
Yes. Do I feel like the customer service was lacking when there are plenty of places I could take my car? Absolutely. My “service representative” was
Yes. Do I feel like the customer service was lacking when there are plenty of places I could take my car? Absolutely. My “service representative” was not at his desk when I checked in so I was politely sent to the waiting room. During the almost 1.5 hrs I was there, he never came to say hello even though the place was not busy and it’s about 20 steps inside. Rather when my vehicle was ready, he called me on the phone. I have had better experiences at Toyota dealerships, where I was treated like my business mattered. There’s a lady service rep that I usually deal with there, and I will make sure I make my appointments through her going forward as she’s always provided the service I deserve.
More
by millerbauman
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryant Powers
Jun 15, 2023 -
Andrews Cadillac Brentwood responded
Thank you for your feedback. My apologies your visit with us did not go well. When you arrived for your appointment Bryant was eating his lunch and another advisor checked you in. Once Bryant returned, he was not informed that you had come in for your appointment. He wasn't aware that you were waiting, which is why he called you instead of coming to get you. I apologize for this. I will stress to the team the importance of communication, especially when we have guests waiting on property. I can assure you that this won't happen again. I hope you enjoy your Cadillac for many years to come and we look forward to seeing you again.
Always pleasant to talk to, informative and helpful in
any situation. I look forward to
to "service day" in a welcoming and comfortable setting.
any situation. I look forward to
to "service day" in a welcoming and comfortable setting.
More
by MJBERRY_
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
Thank you so much for your positive comments about Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help!
Thanks again, Nelson (615) 373-3800
I have had nothing but pleasant experiences with I come
to the dealership. My next purchase will definitely be with you!!!!
Mike McGhee
to the dealership. My next purchase will definitely be with you!!!!
Mike McGhee
More
by michaelmcghee_99
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Thanks again, Nelson (615) 373-3800
Awesome service always.
Thank you so much. You guys always take the best care of you clients
Thank you so much. You guys always take the best care of you clients
More
by info@marvelouslimo.com
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks again, Nelson (615) 373-3800
Nice waiting area and great coffee machine!
Service garage was super clean and the service staff was great.
Service garage was super clean and the service staff was great.
More
by rranderson1972
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Thanks again, Nelson (615) 373-3800
146.
00 for tire rotation and oil change seems to be a lot. I should have asked, both services were needed so I guess it doesn't matter.
00 for tire rotation and oil change seems to be a lot. I should have asked, both services were needed so I guess it doesn't matter.
More
by TPRICE01
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Thanks again, Nelson (615) 373-3800
Jul 03, 2023 -
TPRICE01 responded
tprice01@bellsouth.net is my email address
Professional service from start to finish.
I strongly recommend Andrews Cadillac to others for service
I strongly recommend Andrews Cadillac to others for service
More
by arnett.bodenhamer
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nelson (615) 373-3800
Work was done on time at the price that was quoted.
Great experience. Will use them again and recommend them to others.
Great experience. Will use them again and recommend them to others.
More
by johnbearden
Verified Customer
Verified Customer
Other Employees Tagged:
John Bearden
Jul 03, 2023 -
Andrews Cadillac Brentwood responded
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Thanks again, Nelson (615) 373-3800