Joey Velez | Page 2

Very nice atmosphere, knowledgeable staff. People can feel confident bringing their car there for service they also have a very nice waiting area with coffee TV and snacks. Highly recommended. People can feel confident bringing their car there for service they also have a very nice waiting area with coffee TV and snacks. Highly recommended. More

by jlombardo93 Verified Customer Verified Customer

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I drive up from Brooksville to get oil changes and any other work done because of the customer service you receive from them. The dealership around us in Hernando county don't give the same since corporat other work done because of the customer service you receive from them. The dealership around us in Hernando county don't give the same since corporate took them over. More

by Mikeyt266 Verified Customer Verified Customer

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Kim is fantastic, honest, and wants you to absolutely love your car before seeing you drive off with it. Very caring. I appreciate the low dealer fees compared to other dealers who advertise cheaper ca love your car before seeing you drive off with it. Very caring. I appreciate the low dealer fees compared to other dealers who advertise cheaper cars and then stick you with thousands in fees. NN Ford does not. I’d love to do business again here!! More

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Always very helpful personally and work is carried out to our satisfaction in a timely manner our satisfaction in a timely manner More

by LITTLENANNY1 Verified Customer Verified Customer

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Joey Velez total professional . Best car buying experience in my life. Mature leadership all around Best car buying experience in my life. Mature leadership all around More

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The easiest vehicle purchase I have ever experienced. We already have and will continue to recommend this dealership to family and friends. Joey Valez is top notch and made everything smooth and easy. We already have and will continue to recommend this dealership to family and friends. Joey Valez is top notch and made everything smooth and easy. More

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This by far was the best experience buying a vehicle I’ve ever had and I greatly appreciate the time spent with me. ever had and I greatly appreciate the time spent with me. More

by Kmcg339 Verified Customer Verified Customer

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Completely awesome dealership, the easiest and nicest to do business with. Will definitely go there again and recommend highly to everyone i know looking to buy. After a week of being treated horribly by do business with. Will definitely go there again and recommend highly to everyone i know looking to buy. After a week of being treated horribly by other dealers, I was apprehensive about going to another. This dealership changed that dreadful car buying experience. Joey Velez my salesman, I can't praise highly enough. So friendly, nice and funny. He heard me and listened to what I wanted. More

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Easy to work with. No high pressure. Very helpful. 2nd vehicle purchase from them. Very satisfied both times. No high pressure. Very helpful. 2nd vehicle purchase from them. Very satisfied both times. More

by TIM401 Verified Customer Verified Customer

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Shortly after purchasing my used certified 2019, F150 truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and w truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and was told nothing was wrong and that I was mistaken, no problems found. On the third visit the service manager talked down to me like a dog and told me I did not know what I was talking about. I use the truck for work, highway miles only and regular oil changes, so I suspect they knew my warranty was close to being over by the mileage count and then they could charge me to fix it. Shortly after the warranty expired the head broke off the valves and blew through the top of my piston (See pics). I contacted Ford they instructed me to contact the dealer, the dealer said contact Ford, so they are playing me as the monkey in the middle. I've tried contacting the General Manager through personal contacts but no results. So, I'm airing their dirty laundry for all to see. This cost me an extra $7, 222 and i should be made whole. Be on guard if you buy from this dealer. The sales team was great (Joey) and I originally went there as they claim to take good care of disabled Vetrans, but I guess that was wrong. More

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