Johann Alfaro

very unhappy with the way chapman does business. lies and deceit. they had their little mail in flyer with prizes clearly marked on them. i read the entire flyer and even called the dealer to confirm that the prize was real. when i arrived they informed me that the $1000 dollar prize i won was not how it worked. the salesman then told me that the flyer explained this. again i read the entire flyer and there was no such rule. the flyer gives you a chance o spin a slot machine on their computer for a prize. which is no doubt alway going to be a $50 service voucher. they wasted my time, they wasted my gas, but worst of all the deceived me with lies. if this is how they do business i will keep my business at Larry Miller Chrysler jeep

Helpful 0

Report | Print

Johann, Patrick and Ronnie were great! They went above and beyond for my family and I. They made the whole transaction seamless and easy for us. They listened to what we were trying to accomplish and helped us achieve our goals. I will definitely be referring friends and family to this dealership and team of guys.

Helpful 0

Report | Print