Johany Trespalacios | Page 7

Johany has such compassion that I can always tell when I am working with him about my car and how much he cares. He goes the distance and above beyond. I love Elder Ford and I love Johany. am working with him about my car and how much he cares. He goes the distance and above beyond. I love Elder Ford and I love Johany. More

by laughsalot1969 Verified Customer Verified Customer

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The staff was courteous, attentive, and took care of everything that was required for the service appointment. everything that was required for the service appointment. More

by rghendren Verified Customer Verified Customer

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Johanny was not very great at giving updates regarding how the warranty was going to work. Its been over a month since I’ve heard anything back regarding my warranty. how the warranty was going to work. Its been over a month since I’ve heard anything back regarding my warranty. More

by Dkesicki8 Verified Customer Verified Customer

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The service was excellent. The pick and delivery is a wonderful service for seniors. Keep up the good work. The pick and delivery is a wonderful service for seniors. Keep up the good work. More

by woody Verified Customer Verified Customer

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Terrible place to buy a car. They add 4k to every car. motto is they have to lowest prices but they don’t. Dan sills the Gm dose not care about his sales people or his managers, They add 4k to every car. motto is they have to lowest prices but they don’t. Dan sills the Gm dose not care about his sales people or his managers, definitely dosnt care about the customer. All he cares about is money. Very Condescending and Arrogant to his own employees. Not a good place to work or buy a car they put the clients through so much rigmarole back-and-forth that the client just wants to leave after two- three hours of them not wanting to pay the $4000 add-ons. “Jeff or Geoff “ he won’t let any clients purchase a vehicle if there isn’t add ons being purchased. I know this because he made multiple clients of mine walk n buy else where even if they drove 2 hours had an appointment and it was a graduation present for his 18 yr old daughter because they didn’t want to pay 595$ for rubber mats from ford that cost $200 or charging the customer $1595 double the price of the spray in bed liner. or trying to charge someone a spray in bed-liner on an escape that doesn't have one and then the client catches it the next day while looking over his contract then we get bad surveys for there bad business habits hoping the client dosnt catch it. Plus 2k more of nonsense. Shystie business practices and a place I refused to continue to deal with. Worst ford store in tampa. A lot of inventory but not worth the headache. More

by CRedd Verified Customer Verified Customer

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It was clean, plenty of places to sit and wait. Coffee selection was very poor snacks very poor. Coffee selection was very poor snacks very poor. More

by TROD543 Verified Customer Verified Customer

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Johany did his usual outstanding job. He is a pleasure to work with and one of the reason we had all four of our Fords service there and have for years you have a very unique and outstand He is a pleasure to work with and one of the reason we had all four of our Fords service there and have for years you have a very unique and outstanding employee. More

by pgreen1952 Verified Customer Verified Customer

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Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias been very happy with my service advisor Daniel Arias More

by impala642 Verified Customer Verified Customer

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My Car came back with dead battery. Car tag# 602 note: needs a jump box. No issues before. Some one in the service department drained the battery. No one wants to take the responsibili Car tag# 602 note: needs a jump box. No issues before. Some one in the service department drained the battery. No one wants to take the responsibility. Now I had to buy a new battery. Not happy with this. More

by dunna Verified Customer Verified Customer

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Mr. Trespalacios always provides great communication and customer service. He takes really good care if all our vehicles. customer service. He takes really good care if all our vehicles. More

by RVAELLO Verified Customer Verified Customer

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