"Jonathan was so professional. He arrived on-time to..."
Jonathan was so professional. He arrived on-time to deliver my SUV. By the time I went downstairs to meet him, he had already transferred my plates and starting moving items I had in my old SUV. Just awesome! And he arrived with a full tank of gas!!!!
Other Employees Tagged:
"The worst experience of my life! We went in to buy a..."
The worst experience of my life! We went in to buy a Porsche Cayenne with a loan already approved which you think would be easy. Well, no it was not. To make a long story short, after paying for the car when we went in to pick up the Porshe the car was all scratched up, windshield cracked, and hole in the console, etc. I then pointed these items to them and told them I was not taking a car in these conditions and they said to make an appointment and bring it back to fix. I refused to take a car that was not up to the standards for the price I was paying and when weeks went by and the car was not fixed I decided to not go through with the purchase. We went back and forth for a month and a half listening to excuses as to why the car was still not fixed. Now trying to get the money back was another hassle. After I was told that the check was mailed out four days later I found out it was not. All they did was lie throughout the whole transaction. I had better experiences in a mom-and-pop shop. The worst people to deal with were Jonathan Aponte which needs to go back to training, John Andrade who needs to have a better relationship with his banks, and Amir who need to tell you the truth and not drag you along.
Worst customer service. Will never go there again!!!
"I stopped in at Herb Chambers Porsche today, without an..."
I stopped in at Herb Chambers Porsche today, without an appointment, as one of my tires was losing a lot of air. They took a look and let me know that the tire needed to be replaced as it had a giant shard embedded in it. Without making me wait very long at all, they replaced the tire and got me off and running. I felt like they truly had respect for my time and treated me exactly as I wanted to be. Thank you Herb Chambers Porsche!
"I had a fantastic experience in every phase of the buying..."
I had a fantastic experience in every phase of the buying process. Mackenzie in particular really went above and beyond to make sure I was well taken care of.
"Very smooth transaction. Everyone I dealt with was..."
Very smooth transaction. Everyone I dealt with was honest, professional and followed through as expected. No surprises very straightforward. I’m very happy with my deal and my car.
"McKenzie was super to work with and very knowledgeable..."
McKenzie was super to work with and very knowledgeable about setting up the car.
"Fantastic experience at this dealership. Chris Brustas..."
- Nilay Sutaria
Fantastic experience at this dealership. Chris Brustas was very helpful with getting our vehicle spec’d out as we wanted. He also helped us set up the vehicle settings as soon as it arrived. He kept us updated the entire time from when we placed the order to when the vehicle arrived. The general manager John Andrade was a pleasure to work with as well. He runs the dealership well as evidenced by the professional interactions with all of the staff. Would highly recommend this dealership and we will be hoping to buy another Porsche from here soon!
"McKenzie is a wonderful sales associate. Took great care..."
McKenzie is a wonderful sales associate. Took great care of me. The entire team was outstanding, friendly, had my best interest at heart. Recommend hightly.
Other Employees Tagged:
"The Chambers Dealership is phenomenal. I had Jonathan..."
The Chambers Dealership is phenomenal. I had Jonathan Aponte as a sales person and he was helpful and showed me cars with plenty of information. He wasn’t really professional. The General Manager John Andrade came out and introduced himself. That gesture by John really impressed me. I felt really comfortable at the dealership. The finance Manager Yana was helpful and knowledgeable about the products she could offer me. She actually took time to get to know me and based my additional packages on my needs and wants.
Other Employees Tagged:
Jonathan Aponte sales, Yana -Finance Manager
"I have been going to this dealership for 5 years and..."
I have been going to this dealership for 5 years and depend on Davit to give me a fair, honest and knowledgeable evaluation for the service for my car. This service was to detail my car. They did a nice job and buffed out a scratch that I worried would require additional costs.
The work was done on time and a loner was provided due to the five hour service estimate.
My only feedback that my wife complained about was the fact that the silicone (or whatever chemical) used on the floor mats and the pedals made them very slippery. She wanted to call and complain about that. Other than that, I thought that they did a great job.