John Baessell | Page 11

I have had an ongoing problem with my VW Beetle Convertible my dealings with the service dept. has been pleasant. Grant has gone over and above each time. I have hopes that my last appointment wher Convertible my dealings with the service dept. has been pleasant. Grant has gone over and above each time. I have hopes that my last appointment where they had my car for 6 weeks may have corrected the problem. (Fingers crossed). I will always use Sunrise VW for service. They will get lots of free advertising for there great service dept. Thank you also to the Service manager for listening to me and following thru with my problem. Joan Carley 🙏 More

by BRUCEJOANC Verified Customer Verified Customer

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No B.S., straight to the point, friendly, genuinely No B.S., straight to the point, friendly, genuinely concerned for my happiness. Great and easy buying experience. Would recommend this dealership to No B.S., straight to the point, friendly, genuinely concerned for my happiness. Great and easy buying experience. Would recommend this dealership to anyone. Thank you to all the staff that made me feel welcome. More

by EMERYJ79 Verified Customer Verified Customer

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Not enough certified preowned vehicles on the lot to choose from. Car needed two added fixes since purchase. The oil level was never checked at last service and was low enough for the oil light to come choose from. Car needed two added fixes since purchase. The oil level was never checked at last service and was low enough for the oil light to come on after they did a mandatory emissions update to vehicle in October 21/2020. The vehicle only had 4000 miles since driven of the lot May 30/2020, so the oil level should have been full from the start.How could that much oil burn off in 4000 miles since purchased? Other than that the management was exceptional working with us on the finances. I will wait for a response. More

by sirtdmitch Verified Customer Verified Customer

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Difference of night and day. Edgar is terrific. Thank you. Why don't you do more advertising of the Passat, we are really liking this car, or are you going to stop selling the model. We like it for th you. Why don't you do more advertising of the Passat, we are really liking this car, or are you going to stop selling the model. We like it for the reason it is not a SUV. More

by seajay74 Verified Customer Verified Customer

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The most affordable, easy, and best car purchase in my entire life. They found me the car I wanted and worked with my budget and had me on the way in 2 hours. entire life. They found me the car I wanted and worked with my budget and had me on the way in 2 hours. More

by rpennant21 Verified Customer Verified Customer

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Fast service,clean dealership and friendly,polite staff. So glad we purchased our Tiguan here.We have been telling our friends about your dealership! Keep up the good work. So glad we purchased our Tiguan here.We have been telling our friends about your dealership! Keep up the good work. More

by HELMUTSUZANNE Verified Customer Verified Customer

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One of the best service centers I've been to in a long time. I would recommend this dealership to anyone in need of vehicle repair. time. I would recommend this dealership to anyone in need of vehicle repair. More

by Bugsy Verified Customer Verified Customer

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Grant was excellent. This was my second visit to this dealership. I too am in the industry and Sunrise Volkswagen will continue to get my business. dealership. I too am in the industry and Sunrise Volkswagen will continue to get my business. More

by Frank Verified Customer Verified Customer

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Edgar my salesman could not have been more patient, along with his product knowledge, made this an easy comfortable purchase. The trade in was very fair, the business manager had me out the door and on my wa with his product knowledge, made this an easy comfortable purchase. The trade in was very fair, the business manager had me out the door and on my way in short order. Will positively buy again from Sunrise VW, What a great new car buying experience. More

by MLB Scepter 42 Verified Customer Verified Customer

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Initially my experience was not the best, but after respectfully voicing my displeasure and concern to Manager George Ricci I must say that the entire staff at Sunrise Volkswagen worked to make me hap respectfully voicing my displeasure and concern to Manager George Ricci I must say that the entire staff at Sunrise Volkswagen worked to make me happy and that's no easy task. Big ups to my service writer, John Turk, the service and parts director, John Baessell, and the dealership manager George Ricci for their teamwork and professionalism. Thank you. More

by RAYSUPERMAN Verified Customer Verified Customer

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