John Barravecchio | Page 7

Enjoyable- a truly special establishment. My experience with Subaru Superstore of Chandler has been nothing short of remarkable. The folks working there all appear to be genuine and straight; My experience with Subaru Superstore of Chandler has been nothing short of remarkable. The folks working there all appear to be genuine and straight; my sales person – John Barravecchio – has been helpful and engaging, never stopping until I was happy and satisfied with my experience, and with my vehicle(s). You see, I knew Johnny from before. Two years ago I purchased a 2017 Crosstrek from Subaru Superstore of Chandler. John was my sales person at that time. A recent email from Subaru suggested that I come in and see what I could get for a trade-in on a new car. Well, I did want to new vehicle and Johnny truly went out of his way (unbelievable, actually) to ensure that I was able to purchase the 2019 Crosstrek that I had my eye on. He went to bat for me (he truly wanted me to be able to purchase my vehicle) to see that I received a fair exchange for my 2017 Crosstrek and, in the end, I ended up driving out of the dealership with my Sunshine Orange 2019 Crosstrek with blink spot sensors, lane departure, distance pacing cruise control, and more: a beauty of a machine. Thank-you Johnny! And thank-you Subaru Superstore of Chandler. More

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Great experience. Excellent service and experience. They are honest in recommendations. They are helpful in identifying right car based on my budget. Working with Excellent service and experience. They are honest in recommendations. They are helpful in identifying right car based on my budget. Working with Jon was pleasant experience. More

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Smooth with out stress I knew the vehicle I wanted and the price to pay, with the direct sales approach and the low tax rate we got it done. I knew the vehicle I wanted and the price to pay, with the direct sales approach and the low tax rate we got it done. More

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All of the people that I dealt with were friendly, courteous and not pushy. Would recommend this dealership and salesman to anyone interested in a Subaru courteous and not pushy. Would recommend this dealership and salesman to anyone interested in a Subaru More

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Good information which led to our purchase. I liked John and his personality. He was friendly, not high pressure, so I felt comfortable with him. We knew what we wanted, he listened and got the I liked John and his personality. He was friendly, not high pressure, so I felt comfortable with him. We knew what we wanted, he listened and got the best one for us, and it was handled quickly! More

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Excellent communication and follow through Working with Johnny B, made the process of purchasing my new Forester very friendly and efficient . I wanted a specific model, color, and interior; h Working with Johnny B, made the process of purchasing my new Forester very friendly and efficient . I wanted a specific model, color, and interior; he found the exact vehicle I wanted and quickly ensured that I was able to place a deposit on it. As we waited for my Forester, Johnny stayed in communication with me and notified me when my Forester arrived. He made sure I was comfortable driving my Forester and answered my questions. At time of pick up, there was a team ready to review all of the technical functions of the vehicle and extended warranty options. From the first phone call to delivery, the experience was a very pleasant, informative, and efficient. Johnny and Subaru Rock! More

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Great service great people I didn’t even have to go in and wait long hours. I did everything online. Everything through calls and emails. All I had to do was go into the agency I didn’t even have to go in and wait long hours. I did everything online. Everything through calls and emails. All I had to do was go into the agency and sign papers!! It wasn’t great! I think I was there for not even an hr! More

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Extremely positive Great customer service never felt pressured or bullied into making a decision. John was extremely helpful and made us feel at ease during the whole pr Great customer service never felt pressured or bullied into making a decision. John was extremely helpful and made us feel at ease during the whole process. Josh was incredible with his knowledge of the vehicle and all its features More

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Great purchasing experience Helped me with every little detail and made sure I was happy with everything about the vehicle. Process was quick. Would purchase again with this deal Helped me with every little detail and made sure I was happy with everything about the vehicle. Process was quick. Would purchase again with this dealership. More

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My 2017 Forester was totaled by a drunk driver When turning left, my Forester was totaled by a drunk driver running a red light. When the adjuster determined it was irreparable, I called John who When turning left, my Forester was totaled by a drunk driver running a red light. When the adjuster determined it was irreparable, I called John who worked hard to find me a new Forester. I came in the next day and decided on a Crosstrek. My buying experience with John has always been superb--honest, direct and painless. I really appreciated John's effort to find a car I could drive out with so quickly. He's always wonderful to work with. While I appreciate my terrific buying experience, I'm somewhat disappointed in some aspects of the 2019 Forester and Crosstrek. Half the console dials are dim and barely readable in bright sunlight with sunglasses unlike my 2017 Forester. I'm no longer able to play my Apple Ipod Touch either through Apply Play or by USB which I was able to use in my 2017 Forester by USB and in a loner Kia Soul. However, I'm very grateful for how I was able to walk away from a major accident virtually injury free because of how well built my 2017 Forester was. More

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