John Bergin | Page 5

Consistently disappointed with the service here I've had my car serviced at Patrick Subaru at least three times in the last year, primarily because the car is an older Subaru and they advertise as b I've had my car serviced at Patrick Subaru at least three times in the last year, primarily because the car is an older Subaru and they advertise as being Subaru experts. The reason that it has been serviced there so many times in one year is that the last three times, additional problems have appear shortly after service (by shortly, I mean within two weeks). Up until now I was willing to shrug my shoulders and say, "Well, bad luck," but it keeps happening. Once, my muffler fell off right after they had "checked everything" - long term corrosive damage that should have been obvious. This time, I went in for a rattle under the car and walked out paying about $1500 for repairs - I figured it was worth it to have the car in good order before a 6 month work assignment out of state. Keep in mind, I got $700 worth of service done just two months ago and they said it was good to go. Got it home without any problems, but the very first time I drove it after that, the car started having electrical problems. Problems that they just SWEAR have nothing to do with the huge amount of service I just had done two days before. I had to pay an additional $200 for that repair. I was given the option to speak to a manager about it, and would have liked to, but I waited and they never appeared. I think John and Brenda helped as much as they could but the quality of work just isn't good. This will be the last time I bring my car here. More

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Super service went to Patrick Subaru today for service. Start to finish a great experience. John handled my service and was great to work with. VERY busy place but went to Patrick Subaru today for service. Start to finish a great experience. John handled my service and was great to work with. VERY busy place but we'll run, clean, comfortable, complimentary refreshments etc. couldn't ask for better More

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