John Bourge
John Bourge at Webb Hyundai Merrillville
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John Bourge | Page 2

Service Manager

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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4.5
41 Reviews

Dealership Experience

31 yrs, 8 mos

Industry Experience

42 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.5

41 Reviews

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41 Reviews of John Bourge

August 31, 2023

Dealership Rating
Employee Rating

A nice clean Dealership with excellent service. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. More

by BEWLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Mack Schmidt , Ryan Wojcik

Sep 01, 2023

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

August 06, 2023

Dealership Rating
Employee Rating

GREAT SERVICE DEPTMENT AND SNACKS WERE PERFECT. WAITING TIME WAS NOT THAT BAD. WILL DEFINITY COME AGAIN More

by LOUISFUNK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault

Aug 07, 2023

Webb Hyundai Merrillville responded

Thank you for all of your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 11, 2023

Dealership Rating
Employee Rating

John Bourge made me a loyal customer, service was exceptional. It was the second time I had to bring it in and John was committed to making me happy More

by beasley1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt

Jul 12, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

June 20, 2023

Dealership Rating
Employee Rating

I took my car in for brake service. They worked on the front and rear, but ever since that I’ve been having an annoying noise while driving especially in reversing I took the car back a More

by Pedro Lizama
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Matthew Mazur, Ryan Wojcik

Jun 21, 2023

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

June 13, 2023

Dealership Rating
Employee Rating

Mac sent a email to me on my computer at home that said I had declined two services. I was sitting in your waiting area. No one contacted me. I found the email after 4:00. I feel this was careless More

by vllopez5comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt

Jun 13, 2023

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

May 24, 2023

Dealership Rating
Employee Rating

Friendly staff and excellent service, all in a beautiful new location as well! A top notch dealer. More

by Jeff Rinkenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Mack Schmidt , Matthew Mazur

May 25, 2023

Webb Hyundai Merrillville responded

Thank you for all the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 16, 2023

Dealership Rating
Employee Rating

I vacuumed my car before I brought it in but the passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one si More

by dinkeymat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Mack Schmidt , Matthew Mazur

May 17, 2023

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this. Please email dana,douglas@webbcars.com with the best contact information for you, so that we can have a Manager reach out to discuss this further.

May 06, 2023

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Employee Rating

Both the sales & service departments are great. service took no time at all. they washed my car. More

by jimj69_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault

May 08, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 28, 2023

Dealership Rating
Employee Rating

Professional, courteous and willing to accommodate in any way possible. I have nothing else to say. More

by WFLEETS264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault

May 01, 2023

Webb Hyundai Merrillville responded

Thank you for the kind words and 3 Stars, we truly appreciate it and hope to see you again soon!

April 26, 2023

Dealership Rating
Employee Rating

Great customer service. Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort More

by babydriskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault , Matthew Mazur

Apr 26, 2023

Webb Hyundai Merrillville responded

Thank you For the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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