John Brittingham

I scheduled a drop off appointment on a Monday. They didn’t even look at my car until Thursday so my car wasn’t complete until the following Thursday, which is unacceptable. Why should I make an ap They didn’t even look at my car until Thursday so my car wasn’t complete until the following Thursday, which is unacceptable. Why should I make an appointment in advance and no one even looks at my car More

by autrlm Verified Customer Verified Customer

Report | Print

This is our second minivan we have purchased from Gay Pontiac. We had great service and a dependable car from them the first time so we decided to get a new minivan from them because they are a wonderful Pontiac. We had great service and a dependable car from them the first time so we decided to get a new minivan from them because they are a wonderful dealership to do business with. More

by Texasgrandmom0 Verified Customer Verified Customer

Report | Print

Friendly staff, nice facility, chairs uncomfortable though. I was pleased that they took me in as a walk-in. My car was completed within 2 hours with a car wash even. though. I was pleased that they took me in as a walk-in. My car was completed within 2 hours with a car wash even. More

by gingerfrench0 Verified Customer Verified Customer

Report | Print

There was no communication had to call to get any information waited weeks after my scheduled day to get a call but instead I had to call. Very frustrating. Communication is key in customer service. information waited weeks after my scheduled day to get a call but instead I had to call. Very frustrating. Communication is key in customer service. Waited on service manager to respond to phone call and email as well. Nothing... More

by AIMEEFRANCO Verified Customer Verified Customer

Report | Print

Efficient, on time repairs, fixed the first time, goes out of the way to accommodate the customer out of the way to accommodate the customer More

by comaking Verified Customer Verified Customer

Report | Print

Excellently and professional customer service provided. Quick wait time and clean comfortable waiting area provided. Quick wait time and clean comfortable waiting area provided. More

by KMICHELEYANCY Verified Customer Verified Customer

Report | Print

They were helpful in getting an appointment set up for me, provided detailed explanation about the service and we're patient and asked if I had any questions. me, provided detailed explanation about the service and we're patient and asked if I had any questions. More

by DENISEORAND Verified Customer Verified Customer

Report | Print

Clean waiting area, quick service,and helpful service technician. I also purchased parts from the parts department and also received great service. technician. I also purchased parts from the parts department and also received great service. More

by Roy Verified Customer Verified Customer

Report | Print

They always get my vehicle in and out quickly. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. More

by AMBERARMBRESTER Verified Customer Verified Customer

Report | Print

Waiting area and restroom were clean. There was ample seating for the duration of my wait. I do think if the service members are going to adjust seats they should put them back. My passen There was ample seating for the duration of my wait. I do think if the service members are going to adjust seats they should put them back. My passenger seat was laid all the way back and the head rest was fully extended. This is not how I brought in- if it was necessary for the work I had done, then fine. But you should return it the way you found it. More

by Whitehead_kaitlin Verified Customer Verified Customer

Report | Print