John Brittingham | Page 2

John did a great job communicating with me about the status of my car. The work was done faster than expected. I liked that when I returned a call from John using the number on my caller ID, it went status of my car. The work was done faster than expected. I liked that when I returned a call from John using the number on my caller ID, it went directly to John's line rather than the main receptionist. More

by MIKE@SPECIALTYCARSOLUTIONS.NET Verified Customer Verified Customer

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My estimated visit was 2. 5 hours and John had me in and out of there in 1.5 hours. Awesome facility. I was able to work in a small conference room they had and never missed 5 hours and John had me in and out of there in 1.5 hours. Awesome facility. I was able to work in a small conference room they had and never missed a beat with work. Highly recommend!!! More

by NIKKIWATSON8 Verified Customer Verified Customer

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The best customer service, no fuss. The place is very clean, the staff is courteous. My issue was explained to me in detail and my problem was resolved in the expected time. John is The place is very clean, the staff is courteous. My issue was explained to me in detail and my problem was resolved in the expected time. John is an awesome representative. More

by ITAROMA1 Verified Customer Verified Customer

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I purchased my kia soul exclaim from gay kia 8 years ago. I have always been pleased with the service that they provide. The communication and follow up to keep me in the know is amazing. Thank you for all yo I have always been pleased with the service that they provide. The communication and follow up to keep me in the know is amazing. Thank you for all your assistance and your appreciated great service. More

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Excellent service experience. Everything was explained in the beginning and findings were relayed to me in a phone call. Everything was explained in the beginning and findings were relayed to me in a phone call. More

by chrislovero Verified Customer Verified Customer

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Great service desk help everyone was a good team and got my car covered under warranty my car covered under warranty More

by kimnpilgrim Verified Customer Verified Customer

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I was taken extremely well by the service provider he insured all my issues were taken care of. insured all my issues were taken care of. More

by JNDROARK Verified Customer Verified Customer

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Engine replaced in vehicle which took some time but the end result was quite satisfactory. John Brittingham was quite helpful in having this job scheduled and completed. end result was quite satisfactory. John Brittingham was quite helpful in having this job scheduled and completed. More

by dmnemo Verified Customer Verified Customer

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the service department did a great job; they were fast courteous and was able to get my Sorento back to me extremely fast. courteous and was able to get my Sorento back to me extremely fast. More

by mb202576 Verified Customer Verified Customer

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Dealership was awesome. John was great and Bob was great as well. However, I wasted a half a day and still don’t have my antitheft recall complete. I scheduled the two r John was great and Bob was great as well. However, I wasted a half a day and still don’t have my antitheft recall complete. I scheduled the two repairs weeks in advance. Only to be told the part had to be ordered. John politely told me Kia required an inspection prior to ordering the parts and to make sure they ordered the correct part. Really!!!! Kia knows EVERYTHING about that car with the vin#. I wish I was told this up front before scheduling the repairs. I am now waiting for the part to be ordered just to have to take more time off work to get the last anti theft recall complete. In the future customers need to be told upfront that the parts need to be ordered. Especially when I just had another car a ( Hyundai) made by the same folks repaired at another dealership the SAME day. No needing to wait to order the parts. More

by EHARKINS74 Verified Customer Verified Customer

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