John Brittingham | Page 48

Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums fo the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums for some reason) and provided 3 reviews plus this one…..which resulted in 2 callbacks from “the service manager”. The 2nd service manager who called 10 days after the first was angry (at me) about his department not completing the oil service properly. Please stop…sending….reviews….the phone numbers of the managers are 281-337-8345(decent concerned guy), and 281-337-2521 for the angry guy who belittled me for pointing out they didnt reset the oil light. Not a big deal on the oil light until you made me concerned that your anger may possibly be taken out on my wife if she ever brought the car back to the dealership for service. Ps: salesman maintains a high rating, but this review engine wont allow posting without picking a name….and I dont know the service guys name just phone number. More

by markcdouglass Verified Customer Verified Customer

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Kia repair, was great. Didn’t wait very long, around an hour. The counter man that took care was great. He informed me that my van was still under warranty and this was a r Didn’t wait very long, around an hour. The counter man that took care was great. He informed me that my van was still under warranty and this was a recall issue so no cost to me. He made my day. More

by joe.gaston1953 Verified Customer Verified Customer

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Service was very good and they completed everything including cleaning inspection at no extra cost time including cleaning inspection at no extra cost time More

by JOEGAR41 Verified Customer Verified Customer

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Great service and personnel. Everyone was really friendly and kept me informed. Than you team Everyone was really friendly and kept me informed. Than you team More

by SHANA.KISER Verified Customer Verified Customer

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It Took 5 weeks to get the appointment. Thankfully it wasn’t critical. Service was ok Thankfully it wasn’t critical. Service was ok More

by alongi_1 Verified Customer Verified Customer

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Very friendly staff, great customer service, take great care of me for my oil change care of me for my oil change More

by Alexis Lopez Verified Customer Verified Customer

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John in service was great! I called before I left Virginia and he made sure I'd be able to get an oil change/tire rotation which would be due while visiting my daughter's fami I called before I left Virginia and he made sure I'd be able to get an oil change/tire rotation which would be due while visiting my daughter's family in League City. I was able to wait while service was done and had no worries or trouble during the 1300 mile return trip to Virginia. Thanks so much for peace of mind! More

by FAMILYKONO Verified Customer Verified Customer

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John Brittingham was very helpful and understanding about my situation with the lack of ac in my car. Thank you John! my situation with the lack of ac in my car. Thank you John! More

by BRIANLEEMYERS Verified Customer Verified Customer

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John was extremely helpful and made sure he answered all my questions and kept in contact with me which is rare these days. my questions and kept in contact with me which is rare these days. More

by SSHOLTER33 Verified Customer Verified Customer

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Excellence service. I have never been disappointed. John kept me informed on everything. Thank you I have never been disappointed. John kept me informed on everything. Thank you More

by befferost Verified Customer Verified Customer

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