John Brittingham
John Brittingham at Gay Family Kia

John Brittingham | Page 51

Service Advisor

Gay Family Kia

2801 Gulf Fwy
Dickinson, TX 77539

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4.7
642 Reviews
4.7

642 Reviews

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642 Reviews of John Brittingham

October 01, 2023

Dealership Rating
Employee Rating

I always had nothing but positive experiences with the dealership. In sales and also service department I have been treated very good, with respect and quick service. More

by johnvaneps
Service Price Transparency
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Recommend Dealer
Yes

October 01, 2023

Dealership Rating
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This is the first time I’ve got service with out new Kia. Hopefully if John is there then I know I will be able to get great service. I appreciate the time spent with me & the service I got. I would say anyo More

by MLRLKR37
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 01, 2023

Dealership Rating
Employee Rating

John in the service department is a fantastic and thorough asset to this dealership. I hope every scheduled service is handled by John! More

by colmakeane
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ramon Amaya, Brad Corona , SAMUEL PEREZ

October 01, 2023

Dealership Rating
Employee Rating

John was great. Was able to get in and out. Thank you John. Will be back. More

by jill_rice
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Recommend Dealer
Yes

September 30, 2023

Dealership Rating
Employee Rating

I’ve been using Gay Kia for years for service. Everyone in the service department, is so helpful and friendly, especially John. More

by TSOWER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brad Corona , SAMUEL PEREZ

September 29, 2023

Dealership Rating
Employee Rating

Took 1 hour and 45 minutes to do my oil change when I arrived 15 min early. Very disappointed. More

by DWDANDREA
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Recommend Dealer
Yes

September 29, 2023

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Mr John is the absolute best there. He makes sure they staff goes above and beyond to service you. More

by MWHITE134
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Recommend Dealer
Yes

September 28, 2023

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like the work and the time it took to repair will take the car back to gay kia More

by NICHOLED1998
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2023

Dealership Rating
Employee Rating

John was great, very help and fast service. I called for service, and he had me in the next day. They completed the repair in 1 hour. More

by michaelw7
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2023

Dealership Rating
Employee Rating

Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums fo More

by markcdouglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Amaya, Brad Corona , Zachary Dollar, SAMUEL PEREZ, John doe

Sep 25, 2023

markcdouglass responded

Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums for some reason) and provided 3 reviews plus this one…..which resulted in 2 callbacks from “the service manager”. The 2nd service manager who called 10 days after the first was angry (at me) about his department not completing the oil service properly. Please stop…sending….reviews….the phone numbers of the managers are 281-337-8345(decent concerned guy), and 281-337-2521 for the angry guy who belittled me for pointing out they didnt reset the oil light. Not a big deal on the oil light until you made me concerned that your anger may possibly be taken out on my wife if she ever brought the car back to the dealership for service. Ps: salesman maintains a high rating, but this review engine wont allow posting without picking a name….and I dont know the service guys name just phone number.

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