John Buchanan

This place absolutely sucks they don’t inspect their vehicles at all and will not do anything about it! Will not do the right thing either then laughed at.me when I left the management salesman everythi vehicles at all and will not do anything about it! Will not do the right thing either then laughed at.me when I left the management salesman everything sucks! Don’t ever buy anything from here! More

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pre collision sensor replacement Thumbs up to John Buchanan and Jody Deskins two great guys I've met in sales. Both seem to lighten the mood and explain things even though my vehicle Thumbs up to John Buchanan and Jody Deskins two great guys I've met in sales. Both seem to lighten the mood and explain things even though my vehicle had only a thousand miles on it and needed repair. And then I cross over into the service department. Not sure of the guys name working on my ticket but he explains the situation agrees to give me a rental and order the parts needed. Ok everything was going great and guy quickly walks up and says this truck needs to be moved. I replied I was waiting on a rental and he says it still needs to be moved. He then jumps in my truck slams it in gear and gos flying out of the garage. I work very hard for my money and take very good care of my things so you could say this slightly pissed me off. When entering the building I ask him if he had rolled up the windows and locked my truck and he said he had. I also mentioned the fact of him jerking my truck around to be easy with it. He then replied with a rude comment that made me mad enough that I walked into the building to try and find someone to fire him. After a few minutes I calmed down walked back into service shook his hand and ask him just to take care of my vehicle. I hate that such a great business with so many good people can be ruined by someone with no class. Not sure at this time what to do about my future purchase's or service. More

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