Johnny Bowman

For the service department. I wouldn't come back if they paid me to. Brought truck in to have my O2 sensor diagnosed and fixed, and new sway bar links. Told the guy I have a lev I wouldn't come back if they paid me to. Brought truck in to have my O2 sensor diagnosed and fixed, and new sway bar links. Told the guy I have a leveling kit on my truck that they can't be stock. Low and behold just after a year I'm having to replace those again and now have $700 extra expenses on 2 tires that have worn irregular to the norm because of this mistake. As well as the O2 sensor not being diagnosed, just replaced. Told me a bunch of other stuff I needed done to try and get more money out of me but didn't really fix a single thing on my truck 0/10 will tell everyone I know this is not the place to have your vehicle worked on. More

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Easy in, fast turaround I have always received wonderful customer support from Toyota Bristol - from the receptionist thru checkout. I appreciate their respect and have trus I have always received wonderful customer support from Toyota Bristol - from the receptionist thru checkout. I appreciate their respect and have trust they do what they say. This means a lot. More

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Sixty thousand mile checkup and oil change. Everything went very well. Treated good by everyone who worked for the dealership, especially Johnny. Very thorough with their inspection. Cost see Everything went very well. Treated good by everyone who worked for the dealership, especially Johnny. Very thorough with their inspection. Cost seemed a little high, but overall very happy. More

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The calm before the storm! I woke up this am with a big problem. I discovered that my windshield wiper fluid was out and needed a refill. A winter storm was approaching and I I woke up this am with a big problem. I discovered that my windshield wiper fluid was out and needed a refill. A winter storm was approaching and I was not prepared. My wife works as a nurse anesthetist at a local hospital and needed me to drive her to work in the middle of the storm. Unfortunately, my hood release cable was not working and I couldn’t replace my wiper fluid. So I did what most men would do and tried to figure it out myself. When that didn’t work, I called Toyota of Bristol for help. They told me to bring the vehicle by and they would take a look. I had a great experience! Johnny Bowman took care of my hood release cable and even managed to find time to have my 45K service. I was in and out in less than an hour. It’s nice to know that I can count on my local Bristol Toyota. I’ve been a loyal customer for almost 20 years. Thanks Johnny B. You da man!!! More

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Extremely helpful Advisor! Johnny Bowman is always extremely helpful. It's a pleasure to work with him at the service center, and I look forward to working with him again. Tha Johnny Bowman is always extremely helpful. It's a pleasure to work with him at the service center, and I look forward to working with him again. Thank you, Johnny! More

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Evacuating from Hurricane Florence We had to evacuate from Myrtle Beach, SC ahead of Hurricane Florence and I noticed I needed to get a service done once we reached Bristol. I called fo We had to evacuate from Myrtle Beach, SC ahead of Hurricane Florence and I noticed I needed to get a service done once we reached Bristol. I called for an appointment the next day and we scheduled for 10:00am. I drove up to the service bay and was greeted within 30 seconds, I was told to pull in and they started my paperwork. Within two minutes I was all signed in and they started to service. Within 35 minutes they came and got me and said I was good to go. My local dealership usually takes an hour, so I was very impressed. The whole time we were there everyone was very friendly and helpful and I just wanted to say Thank You. As much stress as we have been under with the evacuation, it was nice not to have to worry about getting this service done. Thanks again! More

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pre collision sensor replacement Thumbs up to John Buchanan and Jody Deskins two great guys I've met in sales. Both seem to lighten the mood and explain things even though my vehicle Thumbs up to John Buchanan and Jody Deskins two great guys I've met in sales. Both seem to lighten the mood and explain things even though my vehicle had only a thousand miles on it and needed repair. And then I cross over into the service department. Not sure of the guys name working on my ticket but he explains the situation agrees to give me a rental and order the parts needed. Ok everything was going great and guy quickly walks up and says this truck needs to be moved. I replied I was waiting on a rental and he says it still needs to be moved. He then jumps in my truck slams it in gear and gos flying out of the garage. I work very hard for my money and take very good care of my things so you could say this slightly pissed me off. When entering the building I ask him if he had rolled up the windows and locked my truck and he said he had. I also mentioned the fact of him jerking my truck around to be easy with it. He then replied with a rude comment that made me mad enough that I walked into the building to try and find someone to fire him. After a few minutes I calmed down walked back into service shook his hand and ask him just to take care of my vehicle. I hate that such a great business with so many good people can be ruined by someone with no class. Not sure at this time what to do about my future purchase's or service. More

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Toyota of Bristol I would highly recommend Toyota of Bristol to anyone in the market for a new or used vehicle. My sales representative, Jacob Smith was very helpful an I would highly recommend Toyota of Bristol to anyone in the market for a new or used vehicle. My sales representative, Jacob Smith was very helpful and knowledgeable about the used Toyota Tundra SR5 I purchased. I had an issue come up with the engine, I contacted Jacob. Between he and Johnny Bowman in the Service department my issue was resolved quickly and professionally. From sales to service, Toyota of Bristol is highly recommended. More

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Awesome Randy Rhea was our sale Mgr and he made the whole process smooth as could be wasn't pushy and let my wife and I make our own decisions.. Randy Rhea was our sale Mgr and he made the whole process smooth as could be wasn't pushy and let my wife and I make our own decisions.. More

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The "REAL" Truth Just bought a 4Runner. Salesman was great, his manager checked my credit. Salesman stated, the second highest credit he had seen in his life. It was t Just bought a 4Runner. Salesman was great, his manager checked my credit. Salesman stated, the second highest credit he had seen in his life. It was true my credit is over 800. He told me about qualifying for a no credit finance option, (0%). Got to the finance department and its 2.75%. If you have excellent credit, get your financing somewhere from someone who does not LIE to you about 0% financing. If I didn't qualify for 0% financing with more than an 800 credit score, "Who The xxxx Does"? Rob Brantner Piney Flats, TN More

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