John Burke | Page 3

Hands down incredible. Great service,inviting and efficient. From driving in to the drive through, write up process and quick turn around. Priced out some accessories while Great service,inviting and efficient. From driving in to the drive through, write up process and quick turn around. Priced out some accessories while waiting for my service and am excited when I need to go back I'll be in great hands with the team at Lakewood Thank you! More

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Excelent service very helpul great worker. Specially john at the service he help me so much. Specially john at the service he help me so much. More

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Excellent Service. Amazing staff. Loyal customer.for years now. Dealt with others in the city but nobody compares to the Service of Lakewood Chev. I bring all my makes Amazing staff. Loyal customer.for years now. Dealt with others in the city but nobody compares to the Service of Lakewood Chev. I bring all my makes and models here not just my Chevrolet's. More

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Brought in my 2003 Chevrolet Express 2500 to get serviced at this location. I came into get oil change, transmission fluid change, and coolant flush. I get charged for just looking at my a/c to find what i at this location. I came into get oil change, transmission fluid change, and coolant flush. I get charged for just looking at my a/c to find what is wrong which makes no sense. What I got quoted on the phone was different from what I received. There were extra charges that I didn’t agree to. There was a problem when I took the vehicle home. When I called to say I hear a noise that wasn’t there before an advisor said bring back and the shop manager would come with me on a test drive to see what was wrong. When I came to the shop a technician just look quickly and said nothing wrong without checking to test drive. When I look at bill when I came to pick up vehicle there was a charge that made no sense since it said misc $104 and I asked about that charge and the gentleman John said I could take that off. So why u put a charge and not inform the customer. I feel something fishy going on. U have to look at your invoice very carefully so you know what exactly they charge on you. Im very disappointed in your service department and when ask service manager I feel like I didn’t get any help or resolve in my situation. I wouldn’t recommend anyone to visit this location from my experience. More

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