John Chapman

I've brought my previous Jetta in for service before and was so happy that I told the service manager at the time that when the time comes, I'd be back at Lewisville VW to buy ... and I did. Excellent commu was so happy that I told the service manager at the time that when the time comes, I'd be back at Lewisville VW to buy ... and I did. Excellent communication, everyone was professional and I was able to get exactly what I wanted. Thanks everyone ! More

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The entire experience felt streamlined and efficient. Test drives, discussions, and financing were finalized in a reasonable amount of time. Wallace was knowledgeable and attentive without pressure. Test drives, discussions, and financing were finalized in a reasonable amount of time. Wallace was knowledgeable and attentive without pressure. More

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Lewisville VW got it right! I was extremely satisfied with my experience with the entire members of the team. Guillermo really showed up for me, listened to my needs, and execut I was extremely satisfied with my experience with the entire members of the team. Guillermo really showed up for me, listened to my needs, and executed the deal. Thank you VW Lewisville! More

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Process was pretty simple as I went from a lease to a purchase. Overall experience was favorable. purchase. Overall experience was favorable. More

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A very pleasant purchase experience. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. More

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Excellent customer service, they take the time to work with you to find what you are looking for. with you to find what you are looking for. More

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I would like to appreciate John Chapman for making sure to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and prog to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and progress. He ensured to follow up internally on my requests and made sure to address the concerns. He is a great one to work with and I would recommend him. He also coordinated to have the vehicle delivered to my place and ensured that I get some relief to not drive to the location for pickup. More

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David Malloy had great customer support and Ivan had a smooth sales pitch and sold me a good car smooth sales pitch and sold me a good car More

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From the moment my family arrived we were treated like family and catered to our needs for an affordable family vehicle. All of our questions were answered and I respected there counsel on extra concerns family and catered to our needs for an affordable family vehicle. All of our questions were answered and I respected there counsel on extra concerns they had about adding certain warranty and protection on the vehicle we bought. More

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Great customer care. very happy with my purchase. Mr. Avila was very helpful and answered all my questions. very happy with my purchase. Mr. Avila was very helpful and answered all my questions. More

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