John Delaney

John D was an attentive and honest salesperson. He listened to what we were looking for and put us in a car that is just perfect for us. He made sure to work with our price requirements.

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Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lisa was helpful. The car looked clean overall. However, the trunk was completely missed and the windows weren't fully cleaned.

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I ordered anew car on Presidents Day. It arrived earlier than expected and I drove away happy. I was able to lock-in the rebate and I got an increase to the rebate too. My car was clean, full of gas and ready to go when I arrived. Gloria and JT took good care of me and I know I can count on them in the future. I got auto show tickets and a $50 test drive credit from FORD.

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"Fast, easy with no pressure"

- wzabierek Verified Customer

Excellent customer service with no high pressure sales. Nice people to deal with. Everyone was friendly and helpful with any questions I had to ask and I asked plenty of questions.

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"great dealership and staff"

- byingtonb Verified Customer

John was a great salesmen helped me find the right size transit i needed and the perfect shelving unit for it. he stayed in touch with me regularly while it was being built.

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"Awesome as always "

- DEERHUNTERVALLEY Verified Customer

I bought my 2014 & 2016 f-150 at prime ford auburn but i ALWATS GET THEM SERVICED AT GERVAIS FORD AYER I GO where i feel theres a trust u have and feel my truck is taking care of and at prime I get $10 oil changes but I GO to Gervais in ayer ma.

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"Good Ford dealership"

- mtalbot6201 Verified Customer

I earned a complimentary oil change when i bought my truck from this dealership. It was a quick and pleasant visit. I will be going back.

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"No Pressure Car Sales. "

- callum.knight Verified Customer

We entered Ford (my wife and I) and was approached by John Delaney. Great first impression from the guy and immediately warmed to his calm demeanour. He ran through several leasing options for both of our cars. I knew what I wanted so somewhat easier by wife not so much. He had patience to show us all the different models until we got to something we could afford and liked. When payment came they were so accommodating after some issues arose as I was paying from a UK bank account. We sorted it out and we have two amazing looking cars that ride real nice and just what we needed. John knew the product sells and didn’t need to push us, even when we said we was going to Kia down the road to get a second opinion on a different option he even told us that that was a sensible idea! (Kia salesman was absolutely gross and horribley pushy and assumed because we were young we wanted something cheaper, don’t judge a book fella) we walked straight back out and went back to john to confirm. I’ve gone back in today and John has even agreed to help me out on a cover for the pickup to get fitted before more snow at a great price. Couldnt recommend this guy (and the others actually) more if I wanted to. Your at the right place if your walking into Gervais Ford

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John Delaney was very helpful and professional. Took the time needed to answer all of my questions. I never felt pressured unlike at other dealerships.

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"Not the level of service I expected "

- suzannb Verified Customer

Not everything was completed as requested, paperwork was not given, and they were suppose to call me the next day to make an appointment it was not done.

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