John Fernandes

This is the four to or fifth car I have bought from North End Motors. They have always treated me with respect and I have never felt pressure from sales or management. They are happy to show me cars multiple End Motors. They have always treated me with respect and I have never felt pressure from sales or management. They are happy to show me cars multiple times as I try to decide what I want to do. Pricing seems very fair and I would definitely recommend anyone to consider them for the purchase of your next used vehicle. Just a word for the salesperson, Mike, who took care of me this time. He is also excellent and helpful. He tried to answer every question no matter how trivial or ridiculous and was always respectful in doing so. More

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Great experience purchasing a used car from them today - North End's staff friendly, team-oriented, worked together to make my purchase a cinch. North End's staff friendly, team-oriented, worked together to make my purchase a cinch. More

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I had a delightful experience buying a vehicle at North End Motors working with AJ! He was friendly, attentive, and transparent about the whole process, very patient with all my questions, and very knowled End Motors working with AJ! He was friendly, attentive, and transparent about the whole process, very patient with all my questions, and very knowledgeable about the vehicles I came to see. Another benefit is that this place includes an auto servicing department that makes sure the used vehicles are in good shape. They were willing to provide service photos on my request. Overall, I felt fully informed on my decision to make the purchase. This is an honest customer oriented business. More

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The whole process was really fast and I was very satisfied with how everything went satisfied with how everything went More

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Just bought my first car from NorthEnd Motors and my sales associate, Naf Nawas, was amazing! He talked me through the whole process and made it easy to understand. I didn’t think I’d be walking away wi sales associate, Naf Nawas, was amazing! He talked me through the whole process and made it easy to understand. I didn’t think I’d be walking away with a car right now but I am so happy I stopped by today! More

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They stand in front of you and almost obligated you to do a review before the whole process finishes, so my 5 stars was a totally fake review and by accident I found way to fix my review. They drop my car p a review before the whole process finishes, so my 5 stars was a totally fake review and by accident I found way to fix my review. They drop my car price on trade because was a commercial car and I bought a 2020 RAM full price marked from they and when I assigned the title discovered is a rental RAM from hertz. I discovered only in the end of all process, to late to give up. But this is not the only issue there. They asked me 5 days to transfer the truck and after the scheduled day they didn’t called me so I called next day and they asked me one more day, next day I called them to make sure everything is fine and if I can come and they said okay, so I drove 40 miles to discovered they didn’t make anything else in all this 6 days and the guy who take cares the transfers did mistakes and make me assign the wrong spot on my title, so I need assign again and after that discovered they can’t give me my car, so I need take one more day to have my truck and drive 80 miles for no reason. Totally fake those reviews. Totally pushing before to finish the whole process and deal. More

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John you are the Best from the best . Thank you for your great help. 1000/// 1000 Thank you for your great help. 1000/// 1000 More

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This dealership is outstanding in many ways. They are honest, professional,caring and they stand behind everything they do for you. Had the check engine light come on, and a clicking noise talke They are honest, professional,caring and they stand behind everything they do for you. Had the check engine light come on, and a clicking noise talked to Luke in service made an appointment. Luke reassured me that my vehicle was safe to drive. The Technician Robert is very thorough and an expert whom resolved my vehicle s issues in a timely manner. Luke is very polite and keeps you updated on the progress of your vehicle while your waiting. If you need a used vehicle I highly recommend this dealership. More

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I had a great experience with the purchase of my car. Very knowledgeable. It was a pleasure dealing with Mostafa Anowar. Highly recommend. Very knowledgeable. It was a pleasure dealing with Mostafa Anowar. Highly recommend. More

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We needed to sell my father’s older, low-mileage Toyota after he passed away. I was apprehensive about what to expect. But I was pleasantly surprised at how quick and painless the sales transaction was whe after he passed away. I was apprehensive about what to expect. But I was pleasantly surprised at how quick and painless the sales transaction was when we talked to John Fernandes. He was very straightforward about the pros and cons of the car, and made us a reasonable offer. John was also easygoing, friendly, knowledgeable, and efficient. Overall, a very pleasant experience. We had a check in our hands in less than an hour. I would do business again with North End Motors. I’ve recommended this dealership (and John) to my friends. P.S. When you sell your deceased family member’s car, come prepared with the necessary documents, such as the title of the car, driver’s license of the deceased, death certificate, and estate documents/license to prove that you are the personal representative, etc. More

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