John Fiorino
John Fiorino at Matthews Kia of Greece
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John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of John Fiorino

May 10, 2025

Dealership Rating
Employee Rating

They were very responsive to my needs and went above and beyond my expectations for service. More

by scomar2002
Recommend Dealer
Yes

May 09, 2025

Dealership Rating
Employee Rating

Very knowledgeable and helpful. The service was exceptional. Will definitely go back to this store. More

by Papovilla
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 07, 2025

Dealership Rating
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Received a same day appointment for low beam bulb replacement. I needed the fast appointment due to a "fix it ticket" I had received the day before. My car went in at the scheduled time and was don More

by KTHOMAS24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: wish I could remember the names of the girl and guy behind the service desk - they were great!

May 08, 2025

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 03, 2025

Dealership Rating
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Honestly 2 people keep me coming back. Brian Salamone and Ron Felix. As a business owner I would find a place for both of them to work for me, Solid employees that have brought me back for More

by CALALOGGIA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 05, 2025

Matthews Kia of Greece responded

Hi- Thank you for choosing Matthews Kia of Greece for your new vehicle! We're delighted to hear about your positive experience with Brian and Ron. We appreciate your kind words and look forward to serving you again in the future.

May 03, 2025

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Did not try to oversell. Explained in detail what recall was. Vehicle ready sooner than expected More

by LCICCOLO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Doug Gray

May 05, 2025

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 29, 2025

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Great communication and efficiency from service workers to customers. Always great at presenting findings and communicating costs and services that they recommend More

by madison.sorochty
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John at service desk

Apr 29, 2025

Matthews Kia of Greece responded

Hi Madison- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 26, 2025

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Employee Rating

Very efficient, less time then expected, could use more level three charging stations for customers More

by jprad1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 19, 2025

Dealership Rating
Employee Rating

Joe Greco was very helpful in helping us purchase our vehicle and everyone was friendly. Service was also great. More

by PZAMBUTO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joey Greco

Apr 23, 2025

Matthews Kia of Greece responded

Hi- We're glad to hear you had a great experience with Joe Greco! We appreciate your business and 5 star review!

April 19, 2025

Dealership Rating
Employee Rating

Very good very good very good very good very good very good very good very good More

by IRACUMBERLEDGE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 23, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-Star Rating! We appreciate your business.

April 15, 2025

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Employee Rating

My husband brought my car in for servicing and was pleased with the service that he received. More

by ccali_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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