John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.7
147 Reviews
4.7

147 Reviews

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147 Reviews of John Fiorino

March 10, 2026

Dealership Rating
Employee Rating

As always Kia service is excellent. I got in on time, they fixed my car completely and then washed my car. Thank you More

by SANCHEZLISA6
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

March 07, 2026

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Employee Rating

Service was fast and friendly. Explained what was wrong with the car. All the service writers should be commended for their customer service. More

by MEMORIES14609
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Ronald Felix

Mar 09, 2026

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

Mar 09, 2026

MEMORIES14609 responded

Service to Sales excellent customer service. Been a customer for 12 years, with no regrets.

March 06, 2026

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Got in and out within an hour was very pleased with the service thank you so much More

by SUNNYWILK
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Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Matthews Kia of Greece responded

Hi Sunny- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

February 25, 2026

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Everything was absolutely perfect - they were able to squeeze my car in for an oil change last minute and had it back to me in a reasonable amount of time. From Doug who greeted me to my service advisor More

by taleslie24
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Did not get service advisor name

Feb 26, 2026

Matthews Kia of Greece responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

February 23, 2026

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Very fast and great service. Waiting area clean, large and refreshments available. Would recommend highly More

by ashnferg2432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Matthews Kia of Greece responded

Hi- We’re glad to hear your service visit went smoothly. See you next time!

February 21, 2026

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Employee Rating

I asked for work to be completed at a specific time so I could make another appointment & they were able to accommodate that request. More

by CUPOTEA82
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Klink

Feb 23, 2026

Matthews Kia of Greece responded

Hi- Your review is greatly appreciated. We look forward to your next visit!

February 20, 2026

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Employee Rating

i had my car in for a recall great service they did a great job More

by Richard Everhart
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 18, 2026

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Great service ,very helpful. Everybody was extremely nice and the work was done on time. More

by big.john1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Matthews Kia of Greece responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Kia of Greece!

February 16, 2026

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Employee Rating

My car was accepted on time and i didn't have to wait much. The work was done fairly quickly. Everyone was cheerful and helpful while I was there. Thank you to all those involved. Harold Pickett More

by PPABLH70
Recommend Dealer
Yes
Feb 17, 2026

Matthews Kia of Greece responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

February 12, 2026

Dealership Rating
Employee Rating

My salesman was amazing but the Lott guy forgot to fill my car up will not fill it up but I put a half a tank in it and then when I went back the management wouldn’t let my sales guy do it wanted him to pa More

by kennethbuonomo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Big John 5 stars

Feb 13, 2026

Matthews Kia of Greece responded

Hi Kenneth- Your feedback means a lot to us. We’re grateful for the opportunity to earn your business and if there is anything more we can do to provide a better future experience, please don't hesitate to let us know how.

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