John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.8
93 Reviews
4.8

93 Reviews

Write a Review

93 Reviews of John Fiorino

September 01, 2025

Dealership Rating
Employee Rating

Not only were they able to squeeze me in so I could get my inspection before my sticker was out they tapped all my fluids, changed my oil and wash my car. It was as good as going on a vacation. More

by Treeparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 25, 2025

Dealership Rating
Employee Rating

I would like to rescind my previous review as I was wrong . The manager has gone above and beyond as well as my salesman Ron Felix and The finance Manager Brian Salamone . Massimo Brian amd Ron are great as More

by SMENDELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Felix

Aug 26, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 25, 2025

Dealership Rating
Employee Rating

Easy to schedule appointment, waited on right on time, and kept me updated as to what needed to be done and what could be done. I was texted and called when my vehicle was done. Car was washed and looked More

by nswarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 25, 2025

Dealership Rating
Employee Rating

Exceptional, reliable and super helpful customer service, 10/10 would recommend, have been a customer for 6 years More

by MG807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 22, 2025

Dealership Rating
Employee Rating

Fast service and comfortable waiting area. Easy to schedule online. Nice mechanics and easy driving More

by LPOLIZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

Brought my car in to program a replacement key and to do the recall work for the theft issue. I told them it needed both jobs when I called for the appointment as well as when I brought the car in. I was to More

by M
Recommend Dealer
No

Other Employees Tagged: Nick Makowski

August 20, 2025

Dealership Rating
Employee Rating

I was in and out in a little over 30 min. Problem fixed and no change More

by mbliss001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2025

Dealership Rating
Employee Rating

Best dealership I've delt with in many years. The service department is excellent compared to all others. More

by Rayanna26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 14, 2025

Dealership Rating
Employee Rating

I always find the service department very punctual, professional, and friendly. They go quality work and wash the car after the service. More

by ewelch06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2025

Dealership Rating
Employee Rating

My car was completed in a timely manner. It was cleaner after I picked it up than when I dropped it off. Staff was friendly. More

by kwilliams1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...

Dealership Inventory (203 Vehicles)

new 2025 Kia Sorento Hybrid car, priced at $48,765
2025 Kia Sorento Hybrid
new
Mineral Blue exterior
Automatic
All-wheel Drive
used 2024 Kia K5 car, priced at $29,998
2024 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia Sorento Hybrid car, priced at $44,040
2025 Kia Sorento Hybrid
new
Cityscape Green exterior
Automatic
All-wheel Drive
new 2025 Kia Sorento car, priced at $36,985
2025 Kia Sorento
new
Wolf Gray exterior
Automatic
Front-wheel Drive
used 2023 Kia Sportage Hybrid car, priced at $27,999
2023 Kia Sportage Hybrid
used
Gravity Gray exterior
Automatic
All-wheel Drive
new 2025 Kia Seltos car, priced at $29,975
2025 Kia Seltos
new
Gray exterior
CVT
All-wheel Drive