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John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.7
128 Reviews
4.7

128 Reviews

Write a Review

128 Reviews of John Fiorino

December 13, 2025

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Employee Rating

they took very care of me this is my first kia i am a auto tech myself I'm retired after 49 years More

by Richard Everhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2025

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Employee Rating

Good customers service! Easy and fast to get an appt and my issue was addressed professional way. Thank you More

by A_brenjuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

December 08, 2025

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Employee Rating

Did oil change. No leaks. Right oil level. No top engine spills. Nall looked good More

by rayshar1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 07, 2025

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Employee Rating

I was very happy with my service. And I like the car washing, I got after my service.It needed it.😀 More

by ALLENSHARON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 02, 2025

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Employee Rating

Waiting room and times were great. The rep who helped me was knowledgeable, kind and efficient. While waiting for service to be done I texted some questions, which apparently never re More

by cadylyons
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2025

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 01, 2025

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Employee Rating

Great service. Fast work. Great attitude. Always a pleasure to come in to the dealership More

by shamrock0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Massimo Castelli, Erica Polimeni, Joey Greco, Doug Gray

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Dec 02, 2025

Matthews Kia of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 30, 2025

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Employee Rating

Sometimes I wait too long and it gets to expensive buy the service adviser that is good tme More

by ROXIE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Martin, Izzy Softic , Brent

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Dec 01, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 28, 2025

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Employee Rating

Excellent customer service. Everything was done in a timely fashion and I even got my car washed. Highly recommend Matthews Kia’s service dept More

by MARCIAYOCKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

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Dec 01, 2025

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 12, 2025

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Employee Rating

Very pleasant to deal with everyone is very nice as soon as I pull up,always get me in quick with appointments More

by DAMIANO0859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Ronald Felix

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Nov 13, 2025

Matthews Kia of Greece responded

Hi Damian- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 07, 2025

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Employee Rating

Very kind people and they provide good and fast services. Additionally easy to make an appointment More

by co3465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs, Nick Makowski, Matt Martin, Izzy Softic, Audrey Fairbairn

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Nov 11, 2025

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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