John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino | Page 4

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.8
164 Reviews
4.8

164 Reviews

Write a Review

164 Reviews of John Fiorino

January 30, 2026

Dealership Rating
Employee Rating

Scheduled a service for recall and they didnt have my meeting time, turned me away then schedule for the recall without the part and charge me $500. Still didnt do the recall service and waited a week be More

by kewlaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Matthews Kia of Greece responded

Hi- We regret that the service costs did not meet your expectations. Your feedback is valuable and will be shared with our team in an effort to provide a better future experience.

January 26, 2026

Dealership Rating
Employee Rating

The Staff was very courteous and the service was performed in a very timely manner. More

by REIMER_CAROL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Matthews Kia of Greece responded

Hi- We appreciate the opportunity to service your vehicle. Happy driving!

January 22, 2026

Dealership Rating
Employee Rating

Very friendly customer service they're very patient and what they do a very understanding More

by elliscalandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Joey Greco

Jan 30, 2026

Matthews Kia of Greece responded

Hi- Your feedback helps us continue providing excellent service. Thank you for letting us know how we did and enjoy your vehicle!

January 09, 2026

Dealership Rating
Employee Rating

Dealership has a bunch of great salespeople. Makes the process much better. Nice environment happy people. More

by darrenrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Matthews Kia of Greece responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

January 09, 2026

Dealership Rating
Employee Rating

Great service from start to finish. Would use them again. Service technician kept me up to date with the issues and recommend service to fix my car. More

by ADISALVO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Matthews Kia of Greece responded

Hi- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

January 09, 2026

Dealership Rating
Employee Rating

They are handling the issues with my car good. They are pleasant to work with. More

by Mimi12899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Matthews Kia of Greece responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

December 17, 2025

Dealership Rating
Employee Rating

Brent is literally the best advisor. He's the main reason I keep returning to Matthews. Don't EVER let him leave. More

by RACHELSAXTON1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent

Dec 19, 2025

Matthews Kia of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Kia of Greece. We are delighted to hear about the smooth transaction and Brent's dedication. We appreciate your trust and look forward to serving you again.

December 08, 2025

Dealership Rating
Employee Rating

Good customers service! Easy and fast to get an appt and my issue was addressed professional way. Thank you More

by A_brenjuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

December 08, 2025

Dealership Rating
Employee Rating

Did oil change. No leaks. Right oil level. No top engine spills. Nall looked good More

by rayshar1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 07, 2025

Dealership Rating
Employee Rating

I was very happy with my service. And I like the car washing, I got after my service.It needed it.😀 More

by ALLENSHARON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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