John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino | Page 5

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.8
164 Reviews
4.8

164 Reviews

Write a Review

164 Reviews of John Fiorino

December 02, 2025

Dealership Rating
Employee Rating

Waiting room and times were great. The rep who helped me was knowledgeable, kind and efficient. While waiting for service to be done I texted some questions, which apparently never re More

by cadylyons
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 01, 2025

Dealership Rating
Employee Rating

Great service. Fast work. Great attitude. Always a pleasure to come in to the dealership More

by shamrock0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Matthews Kia of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 30, 2025

Dealership Rating
Employee Rating

Sometimes I wait too long and it gets to expensive buy the service adviser that is good tme More

by ROXIE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Martin, Izzy Softic , Brent

Dec 01, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 28, 2025

Dealership Rating
Employee Rating

Excellent customer service. Everything was done in a timely fashion and I even got my car washed. Highly recommend Matthews Kia’s service dept More

by MARCIAYOCKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

Dec 01, 2025

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 12, 2025

Dealership Rating
Employee Rating

Very pleasant to deal with everyone is very nice as soon as I pull up,always get me in quick with appointments More

by DAMIANO0859
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Ronald Felix

Nov 13, 2025

Matthews Kia of Greece responded

Hi Damian- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 07, 2025

Dealership Rating
Employee Rating

Every aspect of the visit was friendly, attentive and efficient! The waiting area was comfortable, however the coffee carafe was empty! More

by dwyer1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Greco

Nov 11, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 07, 2025

Dealership Rating
Employee Rating

Very kind people and they provide good and fast services. Additionally easy to make an appointment More

by co3465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 02, 2025

Dealership Rating
Employee Rating

They always take care of my vehicle, try to make it quick as possible. Good service. More

by ILoveMyKia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 02, 2025

Dealership Rating
Employee Rating

They were awesome. I called to bring in was having a tire pressure issue. They said sure bring in right now More

by MISHELL64720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelica was very professional and friendly

Nov 03, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2025

Dealership Rating
Employee Rating

Friendly greeting while greeter was standing in POURING rain. Proper service inside, and good coffee. I'm a happy guy! More

by CHARLEYW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I did not work with this person? so I cannot rate him.

Nov 03, 2025

Matthews Kia of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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