John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.9
65 Reviews
4.9

65 Reviews

Write a Review

65 Reviews of John Fiorino

June 12, 2025

Dealership Rating
Employee Rating

Everyone is friendly and professional. Very good in communicating and also asking me if I have any questions. There was absolutely no wait. The Service techs got my car in right away. I wa More

by MAHANFLAND
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 11, 2025

Dealership Rating
Employee Rating

had to mess around and take it back for same problem twice in a week More

by SHARKS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 09, 2025

Dealership Rating
Employee Rating

Knowledgeable service, lovely waiting room, complementary loaner vehicle, convenient shuttle service, friendly staff, car always returned clean More

by Froklsnt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Both shuttle drivers, service leads

Jun 09, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

Dealership Rating
Employee Rating

Hands down Angelica went beyond her way to help me with my issue. Highly recommend. More

by ray.montalvo2195
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angelica

Jun 06, 2025

Matthews Kia of Greece responded

Hi- thanks for highlighting some of our Team who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

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Employee Rating

I was happy with my service and it was completed in a timely manner. Also, they completed a recall on my sorrento. I appreciate that. More

by lessord35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Matthews Kia of Greece responded

Hi- your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again soon! Take care!

May 30, 2025

Dealership Rating
Employee Rating

Service is good and done on time. Waiting room is very comfortable. Service employees very friendly. More

by nancyhenchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 24, 2025

Dealership Rating
Employee Rating

The service team is friendly, professional, and valued my time. I will continue using their services for years to come! More

by Shane Gibeault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 21, 2025

Dealership Rating
Employee Rating

Great service, took the car in on time and performed the service in a timely manner More

by conradbauman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Matthews Kia of Greece responded

Hi Conrad- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 19, 2025

Dealership Rating
Employee Rating

Brent was great. Everyone at Kia are very easy to work with and make serving my car a pleasure. Thank you all…. More

by Mayhere
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent

May 21, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 19, 2025

Dealership Rating
Employee Rating

Great service and people. Done right and on time. Thanks to everyone there. Will refer friends More

by Mayhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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