John Firth

ONLY THE BEST FROM CAMPBELL NELSON I have been a customer of Campbell Nelson for over 5 years! Robert in Service, Rick, my mechanic, the only person who has worked on my vehicle, are t I have been a customer of Campbell Nelson for over 5 years! Robert in Service, Rick, my mechanic, the only person who has worked on my vehicle, are the best!!! The owners and management, all of whom I've had the pleasure of meeting and speaking with, operate from integrity, fairness and clearly treasure their customers. I've been treated so kindly, with honesty and compassion every time I visit. If you are looking for a terrific product, an amazing buying experience with people who care, or are looking for the best mechanics who looked out for my best interests and had my back numerous times, you need to go to Campbell Nelson Nissan! Tell them Kathleen sent you! More

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Great sales and service From the purchase of my Rogue to the service of the car, they have been outstanding.fast friendly and willing to explain all the details of the work . From the purchase of my Rogue to the service of the car, they have been outstanding.fast friendly and willing to explain all the details of the work . Great experience! More

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I brought in the used car I had recently purchased from Campbell Nelson. I had a few very minor issues that I wanted fixed, fully expecting the service department to deny my requests. Not only did John f Campbell Nelson. I had a few very minor issues that I wanted fixed, fully expecting the service department to deny my requests. Not only did John fix everything I asked without question, he went above and beyond by taking care of one or two things I hadn't noticed. Plus, he had my car cleaned inside and out! Mind you, I purchased a used car, not a new one. I hope that all employees are as thorough and conscientious as John. He most certainly makes the Campbell family look good! More

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I think the customer service and auto service is great :) The service is done in a timely manner and the service staff is friendly and knowledgable. The service is done in a timely manner and the service staff is friendly and knowledgable. More

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I bought a 2009 Hyundai used from Campbell Nelson...there was a minor repair needed a week after the purchase....John Firth, in the Service Dept., helped to determine the cause, and it was repaired in a jiff was a minor repair needed a week after the purchase....John Firth, in the Service Dept., helped to determine the cause, and it was repaired in a jiffy at no cost.....again, I am so impressed with the professionalism and the care for the customer.... More

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I had a seat base break the day before my vacation was to begin. My car had suffered a similar problem that was corrected under warranty. Now several thousand miles past warranty, I was unsure how the proble begin. My car had suffered a similar problem that was corrected under warranty. Now several thousand miles past warranty, I was unsure how the problem would be handled. I left the car at the dealership in the middle of the night and emailed John Firth at the service desk. I assumed I would have to take my other car on the trip, not as luxurious a car with much less room for our pet. A few hours later John called to tell me my car was ready. The end of the story is about 12 hours after I dropped it off without an appointment, the car was repaired and washed, no charge to me, and I was able to take it on my trip. I have had excellent service from this dealership repeatedly. I have always felt John really cared about taking care of my needs in a timely manner. I recommend them to anyone I know needing service for their car. More

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I bought my Nissan Versa in Dec 2010 and was very happy with the salesmanship of the staff. I have since had my Versa in twice for an oil change and the service department has been so friendly and helpful with the salesmanship of the staff. I have since had my Versa in twice for an oil change and the service department has been so friendly and helpful making for a pleasant experience. More

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I like taking my Nissan cars to Campbell Nelson because they know these cars very well. I trust their judgment when it comes to fixing problems. They've never failed to get it right. I'm always greete they know these cars very well. I trust their judgment when it comes to fixing problems. They've never failed to get it right. I'm always greeted courteously by the service folks (and know that I am there too often when John Firth knows me by name!). I always wait for my car to be serviced and am always told approximately how long it will take...and it is usually done within that period of time. This is important to me. My time is valuable. The price of service is a little on the high side, but acceptable. More

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CampbellNelson is superb place to buy and service your car at. People work at campbellNelson are excellent customer service driven. I will recommend them to friends and family. car at. People work at campbellNelson are excellent customer service driven. I will recommend them to friends and family. More

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I purchased my Titan here, have always had service performed here, and will continue to do so. The service department has always been efficient, helpful, and timely. I've had occasions where I broug performed here, and will continue to do so. The service department has always been efficient, helpful, and timely. I've had occasions where I brought the truck in without a service reservation because of a significant problem and they have provided a loaner car on the spot. I appreciate all the help and support I receive from their service department. More

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