John is professional and transparent always honest and
helpful when needing information.
Highly recommend having John as your service advisor .
helpful when needing information.
Highly recommend having John as your service advisor .
More
by reneeskate
Service Price Transparency
Nov 12, 2025 -
1st Honda Simi Valley responded
Thank you for your kind words! We're glad to hear that John provided you with professional and transparent service at 1st Honda of Simi Valley. We appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
Melanie & Dean
Honda Sales Management
805-306-1094
John Flanagan is the best Service Advisor.
He is a true professional, respectful, patient, transparent, kind, and an exceptional communicator. He delivers as promised! Give him a promotion!
He is a true professional, respectful, patient, transparent, kind, and an exceptional communicator. He delivers as promised! Give him a promotion!
More
by gusb55
Service Price Transparency
Nov 08, 2025 -
1st Honda Simi Valley responded
Thank you for your wonderful review! I'm thrilled to hear that John provided you with such exceptional service at 1st Honda of Simi Valley. His dedication to professionalism and communication truly makes a difference for our customers. I appreciate your kind words and recommendation. We hope to see you again soon!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
The customer service was superb.
John was very professional, and the car was ready exactly when he said it would. Thank you so much!
John was very professional, and the car was ready exactly when he said it would. Thank you so much!
More
by llogan1053
Service Price Transparency
Sep 25, 2025 -
1st Honda Simi Valley responded
Thank you for your wonderful review! We’re thrilled to hear that you had a superb experience at 1st Honda of Simi Valley and that John provided you with professional service. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
John, was very helpful and reviewed my car service
history. He mentioned that I had already done the services I needed so it was good for another 2 services.
history. He mentioned that I had already done the services I needed so it was good for another 2 services.
More
by sal23ramirez89
Service Price Transparency
Aug 13, 2025 -
1st Honda Simi Valley responded
Thank you for sharing your experience with us! I am glad to hear that John was able to assist you with your car service history at 1st Honda of Simi Valley. It's great to know you felt informed about your services. We appreciate your feedback and look forward to seeing you again for your next services.
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
Well organized whole process.
From making an appointment to letting me know upon finishing services
Very professional staffs. Unlike some other dealers they do not push to se
From making an appointment to letting me know upon finishing services
Very professional staffs. Unlike some other dealers they do not push to sell unnecessary repairs
More
by depuco
Service Price Transparency
Jul 27, 2025 -
1st Honda Simi Valley responded
Thank you for your positive feedback! I'm thrilled to hear that you found the service process at 1st Honda of Simi Valley well organized and that our team provided you with professional service. We strive to focus on our customers' needs without unnecessary pressure. We appreciate your support and hope to see you again soon!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
John Flanagan is a pleasure To work with when getting
my car serviced...
Always make sure that I am satisfied with my car service, And keeps me up-to-date on what will be need at my next visit.
Best
my car serviced...
Always make sure that I am satisfied with my car service, And keeps me up-to-date on what will be need at my next visit.
Best customer service, John is my preferred service advisor I always will ask for him.
More
by reneeskate
Service Price Transparency
Jul 17, 2025 -
1st Honda Simi Valley responded
Thank you for your wonderful review! I truly appreciate your kind words about our service, and I'm thrilled to hear that John has provided you with such excellent care. At 1st Honda of Simi Valley, we strive to keep our customers informed and satisfied. We look forward to seeing you again for your next service visit!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
John always remembers me and gives me a friendly
greeting. He never tries to push extra, unneeded service items when I come. They have a very nice, relaxing waiting area too.
greeting. He never tries to push extra, unneeded service items when I come. They have a very nice, relaxing waiting area too.
More
by Srvivr_2002
Jun 19, 2025 -
1st Honda Simi Valley responded
Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our friendly service and relaxing waiting area at 1st Honda of Simi Valley. Our team strives to provide a comfortable and pressure-free experience for all our customers. We look forward to seeing you again soon!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
John was wonderful and made sure that my daughters car
got taken care of within the time that we needed it.
got taken care of within the time that we needed it.
More
by dawnkp4
Service Price Transparency
Jun 03, 2025 -
1st Honda Simi Valley responded
Thank you so much for your kind words, Dawn! I am thrilled to hear that John provided excellent service and took great care of your daughter's car. At 1st Honda of Simi Valley, we always strive to meet our customers' needs in a timely manner. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
Don, John and Ryan have been a great team for years now,
and they are always fair and helping customers on a budget keep our cost as low as they can on any needed repairs.
and they are always fair and helping customers on a budget keep our cost as low as they can on any needed repairs.
More
by Christopher Alexander
Service Price Transparency
May 04, 2025 -
1st Honda Simi Valley responded
Thank you for your wonderful review! We’re thrilled to hear that Don, John, and Ryan have been such a great team for you at 1st Honda of Simi Valley. Helping our customers while keeping costs manageable is our priority. We appreciate your support and look forward to assisting you again in the future!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343
Service team is always super friendly, helpful, and
insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done!
insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done!
More
by JF920
Service Price Transparency
Apr 22, 2025 -
1st Honda Simi Valley responded
Thank you for your kind words! We truly appreciate your feedback about our service team at 1st Honda of Simi Valley. It's great to hear that you found us friendly, helpful, and informative. We always strive to provide accurate estimates and keep our customers updated. We look forward to seeing you again in the future!
Sincerely,
Don Carlisle (Service Manager)
Dcarlisle@firstautogroup.com
Ph 805-842-3343