John Genese

The service center here is awful. Twice I have driven from the outer boroughs, paid the tolls into the city, only to be told the parts needed for my service are out of stock and on ba Twice I have driven from the outer boroughs, paid the tolls into the city, only to be told the parts needed for my service are out of stock and on back order. The service center never contacts in advance to let you know. Save yourself the hassle and go to NJ or CT for service. More

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0 STARS GO TO MINI OF RAMSEY RT17 NJ THEY ARE A 5 STAR DEALER!!! blew a tire on my way to work. Called at 9am was told to bring the car in after work. Arrived at 12;30pm I was told at 1pm. That they were DEALER!!! blew a tire on my way to work. Called at 9am was told to bring the car in after work. Arrived at 12;30pm I was told at 1pm. That they were booked. And I would have to leave my car over night. REALLY FOR A FLAT TIRE??? I called Mini of Ramsey And was told if I get there before3;30pm they would be able to replace the tire. PROBLEM SOLVED!!! Tell them Anthony from Far Rockaway Queens sent you More

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Everyone was very charming and helpful. The dealership observed COVID protocols and was very clean. Yes hey worked with me to get a good deal. observed COVID protocols and was very clean. Yes hey worked with me to get a good deal. More

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Alexander is the most amazing person that I met. I bought my first Mini 2015 from him. I since than I just got my third mini. Mini of Manhattan is a amazing dealership. I hope I can buy a car from him again my first Mini 2015 from him. I since than I just got my third mini. Mini of Manhattan is a amazing dealership. I hope I can buy a car from him again before he retires. I am so happy with my 2021 countryman S. Thank you so much Alexander for being there for me and my wife. More

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Wow what an amazing service. Alex is the best. He got me my 3rd car. Thank you so much Alex. Mini NYC is the best. my 3rd car. Thank you so much Alex. Mini NYC is the best. More

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Alexander treated me like royalty I spent a day going down 11th ave in New York looking at all the dealerships. this is the first dealership that I was greeted (not ignored) and the s I spent a day going down 11th ave in New York looking at all the dealerships. this is the first dealership that I was greeted (not ignored) and the salesperson Alexander was super classy and not at all the pushy car salesman type that everyone likes to get away from. One time, the phone in his office rang while I was there in front of him and he did not pick up, showing me that I was more important (sadly to say, this is the first time that has happened to me. I have had people pick up the phone and apologize afterwards). I did a test drive and I felt how it felt to own a Mini Coop. Alexander was extremely knowledgeable and shares his knowledge to help you see what it is like to own or lease the mini cooper. He lets you know all your options and is true to his word. I went back with my best friend and we received the same kind treatment from Alexander. He is a pleasure to test drive a car with :). More

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