John Gessner | Page 7

Poor experience with purchase Made appointment to look at vehicle, Arrived after 3 hour drive in pouring rain. Had to originally look at vehicle in downpour, even though it was bei Made appointment to look at vehicle, Arrived after 3 hour drive in pouring rain. Had to originally look at vehicle in downpour, even though it was being pulled outside as I arrived. Asked my salesperson to ride along meon a test drive as I was unfamiliar with area, he said he was to busy and gave me directions to highway. Upon return, while talking with salesman, he left us sitting for half an hour while he left to address a couple who walked in while I was at his desk. Finally got him to go outside to address vehicle concerns I had. ( in pouring rain, despite having empty 6 bay garage 50 feet away) Salesman did not know the vehicle and asked what he was supposed to do about my issues with the vehicle, I said "I want them fixed!" Long story short, issues were finally addressed, purchased the vehicle and drove it home. Within 3 days( 500 miles since purchase) I had to take to local dealer for oil change ( service lights on) despite the fact I was told oil was just changed before purchase.. Horrible dealer experience... Seems they are more interested in selling than satisfying customers. More

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Friendly, helpful and fair I researched the cars on their internet site. John contacted me and we set up an appointment for test drives. He was very helpful in finding us the ri I researched the cars on their internet site. John contacted me and we set up an appointment for test drives. He was very helpful in finding us the right vehicle with the budget we were working with. Only issue was the fuel door would not open. I called John and he set up an appointment for the next day. The dealership service department was great, too. They looked at it quickly and just ordered a spring for the door. A mechanic replaced it 2 days later in about 2 minutes. I've been driving it now for about 3 weeks and its a great car! More

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Excellent service! I experienced excellent service at Sunshine Toyota. I never felt pressure to buy, only support from the dealer with finding the right vehicle. The car I experienced excellent service at Sunshine Toyota. I never felt pressure to buy, only support from the dealer with finding the right vehicle. The care I received after I purchased has been excellent well! More

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Great sales experience My wife and I recently leased a new vehicle from Sunshine Toyota. John was great. He made my sales experience painless. I never felt pressured and he My wife and I recently leased a new vehicle from Sunshine Toyota. John was great. He made my sales experience painless. I never felt pressured and he found the exact vehicle we were searching for. We will return for our next purchase! More

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Purchased a 2014 Rav 4 Thank you John, for being an amazing sales rep. Thank you Dennis for working your magic with the numbers. Thanks to the guy that showed us how to work Thank you John, for being an amazing sales rep. Thank you Dennis for working your magic with the numbers. Thanks to the guy that showed us how to work our new car..forgot his name..And a huge thank you to Brad Winters for making our Toyota buying experience so fabulous!! We will always be a Sunshine family!!! Love our new Rav 4!! Greg and Lori Cegielski So beyond thrilled!!!! More

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A satisfying buying experience This was my second new car purchase at this dealership. I'm not sure how the buying process could have been any better. John provided courteous profes This was my second new car purchase at this dealership. I'm not sure how the buying process could have been any better. John provided courteous professional service in answering all my questions and in closing the deal. More

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I got the first crack at a car they advertised online! I was very happy that John got a used car on the lot for us to try before anyone else. It was a good price and got the car within a day. There were I was very happy that John got a used car on the lot for us to try before anyone else. It was a good price and got the car within a day. There were things that they fixed before we drove it off the lot and I have been very happy. My mechanic said the car was prepped well for sale and to not worry about these guys steering me wrong. Heck, I got a Prius from them last year and I am happy to get another vehicle from them again! More

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Friendly staff that took care of all my questions. Made test driving easy and took care of my financing needs. Had everything ready for the delivery of the car at set appointment. test driving easy and took care of my financing needs. Had everything ready for the delivery of the car at set appointment. More

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The staff at Sunshine Toyota did a great job of turning a problem into a solution. My old car had a major issue and they made the transition to my new car wonderful. Their work and professionalism is what I problem into a solution. My old car had a major issue and they made the transition to my new car wonderful. Their work and professionalism is what I have come to expect from Sunshine Toyota. Thanks for all you did! More

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Excellent experience. The whole Toyota team was very respectful and professional. The were easy to approach and not pushy. This is our second vehicle we have purchased from them. respectful and professional. The were easy to approach and not pushy. This is our second vehicle we have purchased from them. More

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