John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 22

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8
265 Reviews
4.8

265 Reviews

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265 Reviews of John Gordon

December 07, 2025

Dealership Rating
Employee Rating

No one returns calls. Once they sale you the car, if you have any follow-up questions or concerns they do not return calls. Very poor customer service with a lot of people More

by rochelle_busby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2025

Pedder Nissan responded

Hi there, we apologize for the experience you had. We take customer service seriously and we will make sure to address this issue with our team. We value your feedback and strive to improve our communication.

December 04, 2025

Dealership Rating
Employee Rating

Fast easy Everything was great The service was great the rep was great Goodbye See ya More

by cindylouwhowhowasbarelytwo
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Dec 09, 2025

Pedder Nissan responded

Thank you for your kind words! We are thrilled to hear that you had a fast and easy experience with us. Our team takes pride in providing great service and we're happy to have you as a customer. See you again soon!

December 04, 2025

Dealership Rating
Employee Rating

John Gordon is AWESOME 💪🏾💪🏾💪🏾😻VERRRY HELPFUL ALWAYS HAVE BEEN HONEST WITH ME. THNX JOHN GORDON 💯💯💯🪨🪨🤣 More

by Kemeraguppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bif Gordon

Dec 09, 2025

Pedder Nissan responded

Thank you for the glowing review, we are so happy to hear that John was able to provide you with exceptional service! We pride ourselves on honesty and helpfulness, and we're glad that showed in your experience. Thank you for choosing our business! 💪🏾💯😻 #customerlove #honesty #helpfulness

December 02, 2025

Dealership Rating
Employee Rating

Sam Nuno was fantastic. He answered my questions. Took my car in and had it fixed with in an hour. He is great and super nice. More

by craftymom02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Nuno

Dec 03, 2025

Pedder Nissan responded

Thank you for the kind words! Our team is dedicated to providing fast and efficient service, and we're thrilled that you had such a positive experience with Sam. We truly appreciate your business and hope to see you again soon! #HappyCustomers

December 01, 2025

Dealership Rating
Employee Rating

Everytime I bring my cars in for service I never waiting in line and they are always courteous More

by ronniesendejas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Pedder Nissan responded

Thank you for your kind review! We strive to provide excellent service and make our customers' experiences as smooth as possible. We look forward to continuing to serve you in the future!

December 01, 2025

Dealership Rating
Employee Rating

Awesome. Always professional and knowledgeable. Glad that I have a service station that is always helpful. More

by debbie.buck
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Dec 02, 2025

Pedder Nissan responded

Thank you for your kind words! Our team is dedicated to providing top-notch service and keeping our customers' vehicles running smoothly. We're thrilled to have you as a satisfied customer!

November 30, 2025

Dealership Rating
Employee Rating

The technician was very knowledgeable and kept me informed The technician was very knowledgeable. He kept me informed of the extra work they needed to be done More

by Loriloop17
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Dec 02, 2025

Pedder Nissan responded

Thank you for the positive feedback! We take pride in having knowledgeable technicians who keep our customers informed every step of the way. We appreciate your business!

November 29, 2025

Dealership Rating
Employee Rating

Customer Service was great from start to finish Wait time was not very long Great More

by MARIESCOTT92
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Dec 02, 2025

Pedder Nissan responded

"Thank you for your kind words! We take pride in providing excellent customer service and ensuring a speedy process for our valued customers. We appreciate your positive feedback!"

November 29, 2025

Dealership Rating
Employee Rating

The maintenance service provider was very attentive and helpful. He also answered all my questions and concerns and the work was completed right away More

by Sylviaroman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Pedder Nissan responded

Thank you for your wonderful feedback! We strive to provide exceptional service and we are thrilled to hear that our maintenance provider was attentive and helpful. We are always here to answer any questions or concerns and complete the work in a timely manner. We appreciate your business!

November 29, 2025

Dealership Rating
Employee Rating

Nissan is an excellent dealership. Not only do they service your car in a very fine manner, but they also treat you as a Well respected customer by offering you appointments and a wai More

by FINALE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Jasso

Dec 02, 2025

Pedder Nissan responded

Thank you for choosing Nissan and sharing your experience with us! We strive to provide top-notch service and are happy to hear that John Gordon and our team exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future. Drive safe! #NissanExcellence

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