John Gordon | Page 9

Post purchasing customer service needs to improve from the sales team. Communication definitely needs to be better for both the sales team and service dept. I’ve made more attempts to reach out to the de the sales team. Communication definitely needs to be better for both the sales team and service dept. I’ve made more attempts to reach out to the dealership for follow ups than both departments combined. If I don’t call the dealership to follow up on the status of my part, then nothing would’ve been done. If you don’t care to obtain and retain my loyalty to your dealership then continue doing what you’re doing. More

by vivsmailbx Verified Customer Verified Customer

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They work great as a team. They are helpful in informing us of needed services. They are helpful in informing us of needed services. More

by Lorrainemagpiong2 Verified Customer Verified Customer

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John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. the best. The Sales side sucks. More

by ThomasDorobiala Verified Customer Verified Customer

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Wonderful never any problems, would recommend to all friends and family, great csr as well friends and family, great csr as well More

by susanwolbert Verified Customer Verified Customer

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I was giving great customer service by John I was greeted as I arrived and helped right away. as I arrived and helped right away. More

by jesuspalos007 Verified Customer Verified Customer

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Okay John Gordon is a excellent TM. My wife and I have permit recommendations with JOHN GORDON. Yall have other TM has attitude with customers. My wife and I have permit recommendations with JOHN GORDON. Yall have other TM has attitude with customers. More

by Lukeconnersr Verified Customer Verified Customer

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Every is so nice and friendly at the dealership The dealership technicians are very nice,friendly and creates a no pressure environment. I get my oil changes done and I get a text alert when my car is dealership technicians are very nice,friendly and creates a no pressure environment. I get my oil changes done and I get a text alert when my car is ready. Another fantastic thing me and my family like is a technician will call to set up an appointment when they have maintenance specials. More

by LTROBINSON3 Verified Customer Verified Customer

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They are careful to keep us, the patrons, aware of all that needs to be fixed in our cars. They care. They are wonderful. that needs to be fixed in our cars. They care. They are wonderful. More

by Lorrainemagpiong2 Verified Customer Verified Customer

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John Gordon is always super helpful. He doesn't make me feel pressured when getting service on my Nissan. He is not dismissive of my concerns, budget, or financial capabilities when I vi He doesn't make me feel pressured when getting service on my Nissan. He is not dismissive of my concerns, budget, or financial capabilities when I visit. He is a rare gem when it comes to service advisors. More

by kayla.cain93 Verified Customer Verified Customer

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I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina Verified Customer Verified Customer

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