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John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 8

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of John Gordon

January 26, 2026

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Employee Rating

Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Jan 29, 2026

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 26, 2026

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Employee Rating

The instrument panel/ cover replaced. Obviously key components were not checked after service. Returning again More

by mamreltub11
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 29, 2026

Pedder Nissan responded

Hi there, we apologize for any inconvenience. Our team will thoroughly inspect your instrument panel to ensure everything is properly addressed. Thank you for bringing this to our attention and we are dedicated to making things right.

January 22, 2026

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Very nice and professional and offered the services available I always have a good experience going through the service department More

by ANDREWGORDO16
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Recommend Dealer
Yes
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Jan 23, 2026

Pedder Nissan responded

"Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department. We always strive to provide top-notch services and we're glad we could meet your expectations. Looking forward to seeing you again soon!" #SatisfiedCustomer #ProfessionalService

January 21, 2026

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The People are nice and respectful. The work done my the technicians is of high quality. More

by swatdawg89
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Aaron Myers, Tyler Zimmerman, Warren Jones , Kevin Morris

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Jan 22, 2026

Pedder Nissan responded

Thank you for your kind words! Our team takes pride in providing quality work and exceptional customer service. We're so glad you had a positive experience and we look forward to serving you again in the future.

January 20, 2026

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Employee Rating

Good service I been going to pedder nissan for 10 years customer and I considered the dealer the best nissan dealer on earth More

by campos.selvin
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 22, 2026

Pedder Nissan responded

Thank you for your loyalty for the past 10 years! We are so happy to have you as a valued customer at Pedder Nissan. We strive to provide the best service and are honored to be considered the best Nissan dealer on earth by you. See you again soon!

January 19, 2026

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Excellent, courteous, knowledgeable, and efficient John Gordon was super helpful, the service experience is always excellent More

by asalas
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 21, 2026

Pedder Nissan responded

Thank you for your kind words and patronage! We pride ourselves on providing exceptional service and it's great to hear that John went above and beyond to assist you. We look forward to serving you again in the future! #customerfocused #outstanding service

January 19, 2026

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Employee Rating

Amazing. Great customer service with John every single time. Helpful. Decent timing. Clean space. Efficient More

by sammywammy119
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 21, 2026

Pedder Nissan responded

Thank you for your kind words! We take pride in providing exceptional customer service and a clean, efficient space. It's always a pleasure to have you as our valued customer and we look forward to continuing to serve you with the same level of care.

January 18, 2026

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Employee Rating

Helpful. He misunderstood what I said and didn't do the tire rotation ?? Unfortunately, now I have to go back to get it done and that wastes more of my time.. More

by Iv.thequeenb
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 20, 2026

Pedder Nissan responded

We apologize for the misunderstanding and inconvenience. Customer satisfaction is our top priority, and we will make sure to properly rotate your tires during your next visit. Thank you for bringing this to our attention.

January 17, 2026

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Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Jan 20, 2026

Pedder Nissan responded

I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.

January 16, 2026

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Employee Rating

Very concern and sympathetic Took the time to understand my issue and concern and offered to go beyond his duties More

by Islangirl72
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 20, 2026

Pedder Nissan responded

Thank you for taking the time to share your experience with us. We are glad to hear that we were able to offer you support and help in any way that we can. Our team always goes above and beyond to ensure our customers' satisfaction. Thank you for choosing us as your trusted business partner.

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